We review the burgeoning literature on the social effects of emotions, documenting the
impact of emotional expressions on observers' affect, cognition, and behavior. We find …

Positive organizational scholarship has led to a growing interest in the critical role of positive
emotions for the lives of both workers and organizations. We review and integrate the …

With environmental protection gaining traction, prompting tourists to undertake pro-
environmental behavior via self-guidance (vs. compliance with rules) merits attention. This …

A revolution in the science of emotion has emerged in recent decades, with the potential to
create a paradigm shift in decision theories. The research reveals that emotions constitute …

Emotions are an elemental part of life-they imbue our existence with meaning and purpose,
and influence how we engage with the world around us. But we do not just feel our own …

Emotional labor (expressing emotions as part of one's job duties, as in “service with a smile”)
can be beneficial for employees, organizations, and customers. Meta‐analytical summaries …

Executive Overview Interest in and research about affect in organizations have expanded
dramatically in recent years. This article reviews what we know about affect in organizations …

This book explores the major concepts and theories of the psychology of bargaining and
negotiation, and the dynamics of interpersonal and intergroup conflict and its resolution. It is …

Social decisions are heavily influenced by emotion. For decades, the dominant research
paradigm has been characterized by a focus on the decision maker's own positive or …

It explores the major concepts and theories of the psychology of bargaining and negotiation,
and the dynamics of interpersonal and inter-group conflict and its resolution. Twelve of the …