KopAL–An Orientation System For Patients With Dementia

S Fudickar, B Schnor, J Felber, FJ Neyer… - Behaviour …, 2011 - ebooks.iospress.nl
As a result of the aging societies in the western world, the impact of dementia, with its
characteristics like disorientation and obliviousness is becoming a significant problem to an …

An adherence support framework for service delivery in customer life cycle management

LK Wickramasinghe, C Guttmann, M Georgeff… - … , Institutions, and Norms …, 2010 - Springer
In customer life cycle management, service providers are expected to deliver services to
meet customer objectives in a manner governed by some contract or agreement. When …

Cost/Benefit Analysis of an Adherence Support Framework for Chronic Disease Management

K Wickramasinghe, M Georgeff… - Behaviour …, 2011 - ebooks.iospress.nl
Chronic disease is identified as one of the main causes of all deaths worldwide and
adversely affects the economy through huge healthcare costs and human capital losses …

Goal-directed approach for process specification and service selection in customer life cycle management

K Wickramasinghe, M Georgeff, H Schmidt… - … Workshop on Agent …, 2009 - Springer
Abstract Service selection is the first step in customer life cycle management where services
are selected to meet a customer's goals or objectives, personalised to the circumstances of …

Intelligent Adherence Support to Manage Contractual Relationships

C Guttmann, K Wickramasinghe… - 2010 IEEE/WIC/ACM …, 2010 - ieeexplore.ieee.org
Customer Life Cycle Management (CLCM) is concerned with the advancement of
contractual relationships between customers and service providers through different stages …