[PDF][PDF] The development of lean healthcare management system (LHMS) for healthcare industry

NF HABIDIN - DEVELOPMENT, 2017‏ - researchgate.net
Objective: The objective of this study was to identify lean healthcare management system
(LHMS) constructs and to develop model to test the validity (exploratory [EFA] and …

Mexico's medical tourism healthcare service quality: a content analysis of international patients' online testimonials

M Guiry, A Morgan - International Journal of Leisure and …, 2021‏ - inderscienceonline.com
This research analyses medical tourists' perceptions of Mexico's medical tourism healthcare
service quality. A content analysis of international cosmetic surgery patients' online …

[PDF][PDF] Knowledge Management Process Capability on Service Quality in Palestinian Universities

AR Awaja, V Raju - … Journal of Innovative Science and Research …, 2018‏ - researchgate.net
Knowledge is considered as one of the most important resources for surviving in this modern
business Environment. It is proved to help organizations improve their service, increase the …

[PDF][PDF] Service Quality Measurement Model Based on Knowledge Management in Telecommunications Companies Governance Service Division Military & Police …

M ZARLIS‏ - seyboldpublications.com
The business environment is dynamic, and every change significantly impacts the industry.
Therefore, a company is required to always be adaptive to every environmental change that …

[PDF][PDF] Healthcare Service Quality Improvement Migration Strategy: A Lean Six Sigma Based Approach

R Mutyavavire, M Ramogayane‏ - ieomsociety.org
Access to affordable healthcare is critical to the quality of life of SA citizens. It may be argued
that the service quality in SA public healthcare institutions is not comparable to private …

[PDF][PDF] Analysis of Customer Satisfaction Level in Accredited Laboratory Testing ISO/IEC 17025 Before and After Pandemic Covid-19 Occurred: A Case Study

MY Salam, R Nurcahyo, DS Gabriel‏ - ieomsociety.org
The massive and rapid spread of Covid-19 has prompted almost all government to
implement social distancing, lockdown, and even to impose temporary closures on several …