Predictors of customer acceptance of and resistance to smart technologies in the retail sector

SK Roy, MS Balaji, A Quazi, M Quaddus - Journal of Retailing and …, 2018 - Elsevier
In recent decades, rapid advances in Internet technology have led to numerous innovative
smart technologies. This research investigates the customer acceptance of and resistance to …

E‐commerce supply chains with considerations of cyber‐security: Should governments play a role?

S Luo, TM Choi - Production and Operations Management, 2022 - journals.sagepub.com
E‐commerce supply chains and their members face risks from cyber‐attacks. Consumers
who purchase goods online also risk having their private information stolen. Thus …

Smart e-commerce systems: current status and research challenges

Z Song, Y Sun, J Wan, L Huang, J Zhu - Electronic Markets, 2019 - Springer
With the ongoing progress in cloud computing, big data analytics (BDA) and other
burgeoning technologies, the integration of intelligence and e-commerce systems now …

Cross-efficiency evaluation in data envelopment analysis based on prospect theory

H Liu, Y Song, G Yang - European Journal of Operational Research, 2019 - Elsevier
Cross-efficiency evaluation in data envelopment analysis (DEA) is a useful tool in evaluating
the performance of decision-making units (DMUs). It is generally assumed that decision …

The impact of recommender systems and pricing strategies on brand competition and consumer search

C Zhou, M Leng, Z Liu, X Cui, J Yu - Electronic Commerce Research and …, 2022 - Elsevier
As a type of internet and business intelligence technology, recommender systems have
been widely adopted by store brands to improve brand competition and to affect consumers' …

The architecture of mass customization-social internet of things system: Current research profile

Z Dou, Y Sun, Z Wu, T Wang, S Fan… - … International Journal of …, 2021 - mdpi.com
In the era of big data, mass customization (MC) systems are faced with the complexities
associated with information explosion and management control. Thus, it has become …

[HTML][HTML] Does metaverse improve recommendations quality and customer trust? A user-centric evaluation framework based on the cognitive-affective-behavioural …

RA Abumalloh, M Nilashi, O Halabi, R Ali - Journal of Innovation & …, 2024 - Elsevier
Recommendation agents (RAs) have proven to be effective decision-making tools for
customers, as they can boost trust and loyalty when customers shop online. They can …

A fuzzy decision support model with sentiment analysis for items comparison in e-commerce: The case study of http://PConline. com

P Ji, HY Zhang, JQ Wang - IEEE Transactions on Systems …, 2018 - ieeexplore.ieee.org
Decision support is a vital function in electronic commerce (e-commerce). The purpose of
this paper is to construct a review-based decision support model for items comparison in e …

Evaluation of e-commerce websites: An integrated approach under a single-valued trapezoidal neutrosophic environment

R Liang, J Wang, H Zhang - Knowledge-based systems, 2017 - Elsevier
E-commerce website evaluation is recognized as a complex multi-criteria decision-making
(MCDM) problem involving vast amounts of imprecise and inconsistent evaluation data …

Price-aware enhanced dynamic recommendation based on deep learning

W Guo, J Tian, M Li - Journal of Retailing and Consumer Services, 2023 - Elsevier
Price is one of the essential elements influencing consumer purchase behavior. Like
consumers' preferences in products, their price preferences also dynamically change over …