How does COVID-19 differ from previous crises? A comparative study of health-related crisis research in the tourism and hospitality context

E Park, WH Kim, SB Kim - International Journal of Hospitality Management, 2022‏ - Elsevier
The importance of the risk to tourism and hospitality operations from pandemic-related crises
has increased. Therefore, the current study offers a literature review targeting tourism and …

[HTML][HTML] Stigmatization from work-related COVID-19 exposure: a systematic review with meta-analysis

M Schubert, J Ludwig, A Freiberg, TM Hahne… - International journal of …, 2021‏ - mdpi.com
Stigmatization from work-related COVID-19 exposure has not been investigated in detail yet.
Therefore, we systematically searched three databases: Medline, Embase, and PsychInfo …

[HTML][HTML] Exploring the impact of COVID-19 on tourism: transformational potential and implications for a sustainable recovery of the travel and leisure industry

J Abbas, R Mubeen, PT Iorember, S Raza… - Current Research in …, 2021‏ - Elsevier
The study stipulates phases to observe the proposed mechanism in formulating the travel
and leisure industry's recovery strategies. The present pandemic COVID-19 has resulted in …

[HTML][HTML] Risk management: Exploring emerging Human Resource issues during the COVID-19 pandemic

Y Zhong, Y Li, J Ding, Y Liao - Journal of Risk and Financial Management, 2021‏ - mdpi.com
The unanticipated coronavirus disease 2019 (COVID-19) pandemic has hit global business
heavily, disrupting the management of human resources across numerous industries. More …

[HTML][HTML] Map** the prestige and social value of occupations in the digital economy

G Newlands, C Lutz - Journal of Business Research, 2024‏ - Elsevier
With the emergence of the digital economy, the occupational landscape in many countries
has undergone major transformations. While scholars have started to study the working …

How does occupational stigma and work dirtiness inhibit hotel front-line employees' proactive customer service performance and its solutions

X Lv, K Zhang, Q Song, X Fu, Y Liu - Tourism Management, 2024‏ - Elsevier
Hotels strongly call for proactive customer service performance from their employees.
However, two critical stressors-occupational stigma and work dirtiness-can harm employees' …

Expendable to essential? Changing perceptions of gig workers on Twitter in the onset of COVID-19

S Agrawal, AM Schuster, N Britt… - Information …, 2022‏ - Taylor & Francis
While ride-hailing ridership declined in 2020 due to COVID-19 induced restrictions like stay-
at-home orders, food/grocery delivery services became quasi-essential. This study …

Power resources for disempowered workers? Re‐conceptualizing the power and potential of consumers in app‐based food delivery

C Goods, A Veen, T Barratt… - Industrial Relations: A …, 2024‏ - Wiley Online Library
Consumers play an integral role in the labor process of app‐based food delivery services
through their consumption behaviors and performance ratings of workers. Some therefore …

Tales from the dark side of technology acceptance: the Dark Triad and the technology acceptance model

MJ Aplin-Houtz, S Leahy, S Willey, EK Lane… - … and Rights Journal, 2024‏ - Springer
With the dramatic shifts in the workforce that have emerged in the post–COVID-19 world,
workers' emotions have often presented very negatively, causing people to overtly display …

A research agenda for occupational safety, health, & well-being in hospitality & tourism management

K Ciarlante, C Mejia, E Broker - International Journal of Hospitality …, 2024‏ - Elsevier
With the exception of the most recent years following the global pandemic, hospitality and
tourism-related research specifically examining worker safety, health, and well-being has …