[HTML][HTML] An assessment of alternative social banking systems using T-Spherical fuzzy TOP-DEMATEL approach

F Özdemirci, S Yüksel, H Dinçer, S Eti - Decision Analytics Journal, 2023 - Elsevier
Assessment of alternative banking systems is a difficult problem with multiple and conflicting
criteria. This study proposes a multi-criteria decision-making (MCDM) model for evaluating …

Investigating the effect of perceived security, perceived trust, and information quality on mobile payment usage through near-field communication (NFC) in Saudi …

MA Almaiah, A Al-Rahmi, F Alturise, L Hassan, A Lutfi… - Electronics, 2022 - mdpi.com
This study aims to investigate the perceptions of near-field communication (NFC) usage for
mobile payments in Saudi Arabia. In order to develop a mathematical framework for the …

Drivers influencing the adoption intention towards mobile fintech services: a study on the emerging Bangladesh market

MS Hassan, MA Islam, FA Sobhani, H Nasir, I Mahmud… - Information, 2022 - mdpi.com
People's acceptance of technological changes has escalated with time. However, the
acceptance and adoption of fintech services hiked after the outbreak of the virulent …

Investigating the role of perceived risk, perceived security and perceived trust on smart m-banking application using SEM

MA Almaiah, S Al-Otaibi, R Shishakly, L Hassan, A Lutfi… - Sustainability, 2023 - mdpi.com
Effective security support remains a challenge, even for mobile banking applications; this is
leading to the loss of many customers due to limited protection of customer data and privacy …

Financial institutions digital transformation: the stages of the journey and business metrics to follow

A Papathomas, G Konteos - Journal of Financial Services Marketing, 2023 - Springer
This paper examines the stages of the digital transformational path that lies in front of
incumbent banks in their conversion into digitally driven institutions and contributes by …

Analysis of retail sector research evolution and trends during COVID-19

BB Gupta, A Gaurav, PK Panigrahi - Technological Forecasting and Social …, 2023 - Elsevier
The purpose of this study is to analysis the evolution of the retail sector during the COVID-19
period and to identify future research issues. Scopus databases were searched for articles …

Negative emotions and consumer behavioural intention to adopt emerging e-banking technology

M Abikari, P Öhman, D Yazdanfar - Journal of Financial Services …, 2023 - Springer
Successful implementation of e-banking technology depends on how consumers perceive
the technology and how likely they are to adopt it. Although several studies have analysed …

Artificial intelligence features and expectation confirmation theory in digital banking apps: Gen Y and Z perspective

P Bhatnagr, A Rajesh - Management Decision, 2024 - emerald.com
Purpose This study aimed to explore the impact of Artificial Intelligence (AI) characteristics,
namely Perceived Animacy (PAN), perceived intelligence (PIN), and perceived …

Digital banking and deposit: Substitution effect of mobile applications on web services

L Wu, D Yu, Y Lv - Finance Research Letters, 2023 - Elsevier
The objective of this study is to scrutinize the influence of digital transformation on the scale
of bank deposits in the banking industry. One potential explanation for this phenomenon is …

Evaluating the perceived quality of mobile banking applications in croatia: an empirical study

T Orehovački, L Blašković, M Kurevija - Future Internet, 2022 - mdpi.com
Mobile banking is nowadays a standard service provided by banks worldwide because it
adds convenience for people. There is no more rushing to a bank or waiting in lines for a …