Social exchange theory (SET) is one of the most influential theories in social sciences, which
has implications across various fields. Despite its usefulness being a typical social …

This study describes an attempt to develop an integrative model of reciprocity, specifically as
it is used in the organizational behavior field. Three issues have been identified in the …

Workplace aggression (bullying, incivility, and similar forms of interpersonal mistreatment)
has been established as a prevalent and detrimental issue in organizations. While …

Extensive research has been conducted into the antecedents and consequences of
workplace envy, but there have been limited meta-analytic reviews. This meta-analysis …

Purpose Employee silence is a pervasive workplace phenomenon that can cause severe
economic losses to service organizations. Drawing on conservation of resource theory, the …

Workplace ostracism, which is regarded as “social death,” is rampant in organizations and
has attracted significant research attention. We extend the understanding of workplace …

The negative effect of workplace ostracism on employees has attracted increasing attention.
This research, drawing on the perspective of negative reciprocity belief, in combination with …

Innovation is critical for organizational success but innovation often depends on employee's
willingness to share, which they surprisingly are not always willing to do despite potential …

Abstract 'We are humans not robots!'This protest slogan denounces a working reality in
which employees perceive that they are reduced to a mere tool or instrument at the service …

In recent years, there has been much conceptual work calling for research on transformative
service, and service inclusion in particular. However, quantitative studies focusing on …