Today, logistics management requires a comprehensive set of performance indicators that
measure both tangible assets and intellectual capital (IC) of organisations. Nevertheless …

Purpose The purpose of this paper is to review the existing literature on supply chain
performance measures and metrics (PMMs). It provides a critical evaluation of 234 articles …

Paper aims This paper proposes a roadmap framework based on a literature review to
choose the most proper indicators and targets for a given logistics process derived from the …

The purpose of this paper is to establish a framework for assessing the progress and
outcome of a manufacturer's transformation towards becoming a provider of 'advanced …

Purpose–“New ways of working” refers to non‐traditional work practices, settings and
locations with information and communication technologies (ICT) to supplement or replace …

Purpose–New Ways of Working (NewWoW) refers to a novel approach for improving the
performance of knowledge work. The purpose of this paper is to seek innovative solutions …

Purpose The purpose of this paper is to develop, implement, test and further enhance a
framework for measuring organizational change initiatives. Design/methodology/approach …

Purpose–Understanding the significance of supply chain, demands need of multiple criteria
for its performance evaluation. The aim of this paper is to propose an approach to evaluate …

Goal: The purpose of this research was to determine the most frequently used performance
measures for the evaluation of reverse logistics in Brazilian companies. Furthermore, we …

Purpose The main objective of this study is to identify reliable and valid performance
dimensions for both the identification and quantification of logistics performance that …