This article presents a systematic literature review of organizational citizenship behavior
(OCB) in the public sector. The findings show that although OCB is gaining more attention in …

This review study investigated two main questions on organizational citizenship behavior:
first, how is OCB conceptualized in management studies? And the second question is, what …

Servant leadership and organisational citizenship behaviour: the role of public service
motivation and length of time spent with the leader | Emerald Insight Books and journals …

The restaurant franchise business has recently experienced worldwide growth. Despite the
popularity of franchise brands in the hospitality industries, few studies have focused on …

Employees are essential for the effective delivery of public services. Interest in human
resource management (HRM) has increased, yet we still have much to learn about the …

Drawing on regulatory focus theory, we investigate how public employees' regulatory
orientations (promotion and prevention focus) at work affect public service motivation (PSM) …

This study modelled the relationship between dimensions of organisational justice and
organisational citizenship behaviour in Ghanaian workplaces. The dimensions of …

The aim of this article is to analyze the level of association and effect between work
alienation, deviant workplace behavior, and performance in public sector organizations …

Public sector employers increasingly promote inclusive workplaces, but the impact of such
policies on employees' perceptions of employer attractiveness has rarely been studied. A …

This is a study about the servant leadership-organizational citizenship behavior debate
aimed at examining the effect of servant leadership on organizational citizenship behavior …