Store atmospherics: A multisensory perspective

C Spence, NM Puccinelli, D Grewal… - Psychology & …, 2014 - Wiley Online Library
Store atmospherics affect consumer behavior. This message has created a revolution in
sensory marketing techniques, such that across virtually every product category, retailers …

Servicescape cues and customer behavior: a systematic literature review and research agenda

M Mari, S Poggesi - The Service Industries Journal, 2013 - Taylor & Francis
Although management scholars have devoted considerable effort to researching the effects
of servicescapes [Bitner, MJ (1992). Servicescapes: The impact of physical surroundings on …

Customer experience driven business model innovation

T Keiningham, L Aksoy, HL Bruce, F Cadet… - Journal of Business …, 2020 - Elsevier
Business model innovation (BMI) is critical to a firm's ability to achieve growth and long-term
viability. It helps improve the value of products or services and/or delivery of these offerings …

Augmented reality in the metaverse market: the role of multimodal sensory interaction

C Chen, KZK Zhang, Z Chu, M Lee - Internet Research, 2024 - emerald.com
Purpose In the growing information systems (IS) literature on metaverse, augmented reality
(AR) technology is regarded as a cornerstone of the metaverse which enables interaction …

Multi-sensory congruent cues in designing retail store atmosphere: Effects on shoppers' emotions and purchase behavior

M Helmefalk, B Hultén - Journal of Retailing and Consumer Services, 2017 - Elsevier
This paper explores the effects of multi-sensory congruent cues om shoppers' emotions and
purchase behavior in designing retail store atmosphere. Prior research suggests …

Effect of store atmosphere on consumer purchase intention

R Hussain, M Ali - International Journal of Marketing Studies, 2015 - papers.ssrn.com
This paper aimed at identifying the effects of atmosphere on the consumer purchase
intention in international retail chain outlets of Karachi, Pakistan. This was the first study …

The role of emotions in utilitarian service settings: The effects of emotional satisfaction on product perception and behavioral intentions

R Ladhari, N Souiden, B Dufour - Journal of Retailing and Consumer …, 2017 - Elsevier
The role of emotions in hedonic service settings is well established, but their role in
utilitarian service settings has received scant attention. This research attempts to fill this gap …

[HTML][HTML] Calibrating 30 years of experimental research: a meta-analysis of the atmospheric effects of music, scent, and color

H Roschk, SMC Loureiro, J Breitsohl - Journal of retailing, 2017 - Elsevier
Atmospheric in-store stimuli have been the subject of considerable empirical investigation
for over 30 years. This research presents a meta-analysis of 66 studies and 135 effects (N …

Mediated-moderated effects: High and low store image, brand awareness, perceived value from mini and supermarkets retail stores

AP Graciola, D De Toni, GS Milan, L Eberle - Journal of Retailing and …, 2020 - Elsevier
This paper addresses how different store formats moderate the relationship between store
image and purchase intention, mediated by brand awareness and perceived value …

Determinants of patients' satisfaction and trust toward healthcare service environment in general practice clinics

Y Ai, MK Rahman, MS Newaz, MAI Gazi… - Frontiers in …, 2022 - frontiersin.org
This study aimed to examine the healthcare service environment, patients' experience, and
responses toward healthcare services in private general practice (GP) clinics. Self …