A literature review of manufacturing performance measures and measurement in an organizational context: a framework and direction for future research
Competitive pressures in the global manufacturing environment are forcing manufacturing
organizations to re‐engineer in order to become more competitive in the marketplace …
organizations to re‐engineer in order to become more competitive in the marketplace …
The influence of digital marketing & innovasion on the school performance
This study aims to analyze the effect of digital marketing on school performance, the
influence of innovation on school performance and the influence of digital marketing on …
influence of innovation on school performance and the influence of digital marketing on …
Intelligence generation and superior customer value
SF Slater, JC Narver - Journal of the academy of marketing science, 2000 - Springer
It has become conventional wisdom that an organization's ability to continuously generate
intelligence about customers' expressed and latent needs, and about how to satisfy those …
intelligence about customers' expressed and latent needs, and about how to satisfy those …
Supply chain performance measures and metrics: a bibliometric study
Purpose The purpose of this paper is to review the existing literature on supply chain
performance measures and metrics (PMMs). It provides a critical evaluation of 234 articles …
performance measures and metrics (PMMs). It provides a critical evaluation of 234 articles …
Added value: its nature, roles and sustainability
L De Chernatony, F Harris, FDO Riley - European Journal of …, 2000 - emerald.com
Much has been written about the strategic importance of added value as a means for
achieving competitive advantage, but little attention has been paid to the meaning of the …
achieving competitive advantage, but little attention has been paid to the meaning of the …
Determining key capabilities of a firm using analytic hierarchy process
According to the theory of competence-based competition, core competencies are derived
from capabilities that are strategically valuable to the firm. This paper provides a structured …
from capabilities that are strategically valuable to the firm. This paper provides a structured …
Performance effects of using the balanced scorecard: a note on the Dutch experience
This article aims to contribute to understanding how to use the Balanced Scorecard (BSC)
effectively. The BSC lends itself to various interpretations. This article explores how the way …
effectively. The BSC lends itself to various interpretations. This article explores how the way …
Toward an understanding of industry commoditization: Its nature and role in evolving marketing competition
This paper aims to improve current knowledge on the commoditization of industries, a
unique phenomenon of evolving marketing competition characterized by increasing …
unique phenomenon of evolving marketing competition characterized by increasing …
Balanced scorecard in Indian companies
There has been growing criticism of financial measures in performance evaluation system in
postreform India as they are historic in nature and lack futuristic outlook. Their relevance in …
postreform India as they are historic in nature and lack futuristic outlook. Their relevance in …
The creation of a management‐by‐variance tool for facilities management performance assessment
J Hinks, P McNay - Facilities, 1999 - emerald.com
The need to establish key performance indicators for facilities management (FM) is well
recognised. However, difficulties in establishing universally‐accepted definitions of the FM …
recognised. However, difficulties in establishing universally‐accepted definitions of the FM …