Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda

TM Wut, JB Xu, S Wong - Tourism Management, 2021 - Elsevier
The global tourism industry has already suffered an enormous loss due to COVID-19
(Coronavirus Disease 2019) in 2020. Crisis management, including disaster management …

The effects of natural disasters on international tourism: A global analysis

J Rosselló, S Becken, M Santana-Gallego - Tourism management, 2020 - Elsevier
Highlights•First global evaluation of the impact of disasters on international tourism
flows.•Tsunamis, Floods and Volcanic Eruptions constitute negative motivators.•Volcanic …

A thematic analysis of crisis management in tourism: A theoretical perspective

A Berbekova, M Uysal, AG Assaf - Tourism Management, 2021 - Elsevier
The hospitality and tourism industry for a variety of reasons is vulnerable to crises of various
origins and scope. Thereby, research regarding crises in this industry has received …

[КНИГА][B] Tourism and resilience: Individual, organisational and destination perspectives

CM Hall, G Prayag, A Amore - 2017 - books.google.com
This book is the first authored overview of resilience in tourism and its relationship to the
broader resilience literature. The volume takes a multi-scaled approach to examine …

Digital transformation in tourism and hospitality industry: a literature review of blockchain, financial technology, and knowledge management

S Ratna, S Saide, AM Putri, RE Indrajit… - EuroMed Journal of …, 2024 - emerald.com
Purpose This study aims to provide a new overview and opportunities of blockchain (BCT),
financial technology (fintech) and knowledge management (KM) over the past ten years. Its …

Tourism organizations' responses to the COVID-19 pandemic: An investigation of the lockdown period

K Kuščer, S Eichelberger, M Peters - Current Issues in Tourism, 2022 - Taylor & Francis
Tourism is facing an unprecedented crisis whose sheer scope is dictating global
transformation of the industry. The aim of this paper is to explore how different countries and …

Psychological resilience, organizational resilience and life satisfaction in tourism firms: Insights from the Canterbury earthquakes

G Prayag, S Spector, C Orchiston… - Current Issues in …, 2020 - Taylor & Francis
From a socio-ecological systems perspective, resilience is dynamic, multi-dimensional and
multi-scale. This study provides evidence of the relationship between different types of …

Managing relationships in the Tourism Supply Chain to overcome epidemic outbreaks: The case of COVID-19 and the hospitality industry in Spain

T González-Torres, JL Rodríguez-Sánchez… - International journal of …, 2021 - Elsevier
The rapid spatial diffusion of the COVID-19 epidemic outbreak has resulted in the total
economic disruption of the Tourism Supply Chain (TSC) causing a significant reduction in …

Knowledge management practices in disaster management: Systematic review

RS Oktari, K Munadi, R Idroes, H Sofyan - International Journal of Disaster …, 2020 - Elsevier
Examples of knowledge management (KM) practices are common in a disaster context.
However, disaster management is a system with many components, and it is not clear how …