Purpose Lean Six Sigma in public and private healthcare organisations has received
considerable attention over the last decade. Nevertheless, such process improvement …

Purpose This study explores how Lean was deployed in several hospitals in the Apulia
region in Italy over 3.5 years. Design/methodology/approach An exploratory qualitative …

Purpose This study aims to utilise Six Sigma in an Irish-based red meat processor to reduce
process variability and improve yields. Design/methodology/approach This is a case study …

The purpose of this study is to determine which of the classic seven quality tools are used by
quality professionals during a Root Cause Analysis (RCA). The literature was assessed to …

This paper discusses a methodology to improve the prevention processes of chronic
diseases such as diabetes and strokes. The research motivation is to find a new …

Purpose: This study sought to provide a matrix by which to prioritise hypotheses in an
Ishikawa diagram while considering a combination of the hypotheses' relation to the …

O atual panorama empresarial lança constantemente novos desafios e exigências às
organizações, obrigando-as a uma maior flexibilidade e rapidez na resposta. Surge assim a …

Nas organizações de saúde, estudos de microcusteio possibilitam detalhar os recursos
consumidos em diferentes procedimentos/processos assistenciais e os respectivos custos …

The municipality of Feira de Santana plays a pivotal role in the economic growth in the state
of Bahia. According to data from the Brazilian Institute of Geography and Statistics (IBGE) …

English The municipality of Feira de Santana plays a pivotal role in the economic growth in
the state of Bahia. According to data from the Brazilian Institute of Geography and Statistics …