[HTML][HTML] Machine learning in business process management: A systematic literature review

S Weinzierl, S Zilker, S Dunzer, M Matzner - Expert Systems with …, 2024 - Elsevier
Abstract Machine learning (ML) provides algorithms to create computer programs based on
data without explicitly programming them. In business process management (BPM), ML …

A direct data aware LSTM neural network architecture for complete remaining trace and runtime prediction

BR Gunnarsson, S vanden Broucke… - IEEE Transactions on …, 2023 - ieeexplore.ieee.org
Develo** LSTM neural networks that can accurately predict the future trajectory of
ongoing cases and their remaining runtime is an active area of research in predictive …

Conversational systems for ai-augmented business process management

A Casciani, ML Bernardi, M Cimitile… - … Conference on Research …, 2024 - Springer
Abstract AI-augmented Business Process Management Systems (ABPMSs) are an emerging
class of process-aware information systems empowered by AI technology for autonomously …

HAM-Net: Predictive Business Process Monitoring with a hierarchical attention mechanism

A Jalayer, M Kahani, A Pourmasoumi… - Knowledge-Based …, 2022 - Elsevier
One of the essential tasks in Business Process Management (BPM) is Predictive Business
Process Monitoring. This task aims to predict the behavior of an ongoing process based on …

Embedding graph convolutional networks in recurrent neural networks for predictive monitoring

E Rama-Maneiro, JC Vidal… - IEEE Transactions on …, 2023 - ieeexplore.ieee.org
Predictive monitoring of business processes is a subfield of process mining that aims to
predict, among other things, the characteristics of the next event or the sequence of the next …

Towards explainable artificial intelligence in banking and financial services

A Hanif - arxiv preprint arxiv:2112.08441, 2021 - arxiv.org
Artificial intelligence (AI) enables machines to learn from human experience, adjust to new
inputs, and perform human-like tasks. AI is progressing rapidly and is transforming the way …

Towards artificial intelligence enabled financial crime detection

Z Rouhollahi - arxiv preprint arxiv:2105.10866, 2021 - arxiv.org
Recently, financial institutes have been dealing with an increase in financial crimes. In this
context, financial services firms started to improve their vigilance and use new technologies …

Multi-attribute transformers for sequence prediction in business process management

G Rivera Lazo, R Ñanculef - International Conference on Discovery …, 2022 - Springer
Leveraging event logs to predict the evolution of an ongoing process is a challenging task in
business process management (BPM). During the last years, sequence prediction models …

Intent recognition in conversational recommender systems

S Moradizeyveh - arxiv preprint arxiv:2212.03721, 2022 - arxiv.org
Any organization needs to improve their products, services, and processes. In this context,
engaging with customers and understanding their journey is essential. Organizations have …

Learning Complex Users' Preferences for Recommender Systems

S Yakhchi - arxiv preprint arxiv:2107.01529, 2021 - arxiv.org
Recommender systems (RSs) have emerged as very useful tools to help customers with
their decision-making process, find items of their interest, and alleviate the information …