Investigating Moderation Challenges to Combating Hate and Harassment: The Case of {Mod-Admin} Power Dynamics and Feature Misuse on Reddit

M Tabassum, A Mackey, A Schuett… - 33rd USENIX Security …, 2024 - usenix.org
Social media platforms often rely on volunteer moderators to combat hate and harassment
and create safe online environments. In the face of challenges combating hate and …

Watch your language: large language models and content moderation

D Kumar, Y AbuHashem, Z Durumeric - arxiv preprint arxiv:2309.14517, 2023 - arxiv.org
Large language models (LLMs) have exploded in popularity due to their ability to perform a
wide array of natural language tasks. Text-based content moderation is one LLM use case …

Bystanders of Online Moderation: Examining the Effects of Witnessing Post-Removal Explanations

S Jhaver, H Rathi, K Saha - Proceedings of the CHI Conference on …, 2024 - dl.acm.org
Prior research on transparency in content moderation has demonstrated the benefits of
offering post-removal explanations to sanctioned users. In this paper, we examine whether …

Exposed or Erased: Algorithmic Censorship of Nudity in Art

P Riccio, T Hofmann, N Oliver - Proceedings of the CHI Conference on …, 2024 - dl.acm.org
The intersection between art and technology poses new challenges for creative expression
in the digital space. This paper investigates the algorithmic censorship of artistic nudity in …

" I Upload... All Types of Different Things to Say the World of Blindness Is More Than What They Think It Is": A Study of Blind TikTokers' Identity Work from a Flourishing …

Y Lyu, J Cai, B Dosono, D Yadav… - Proceedings of the ACM on …, 2024 - dl.acm.org
Identity work in Human-Computer Interaction (HCI) has examined the asset-based design of
marginalized groups who use technology to improve their quality of life. Our study …

Content Moderation Justice and Fairness on Social Media: Comparisons Across Different Contexts and Platforms

J Cai, A Patel, A Naderi, DY Wohn - … Abstracts of the CHI Conference on …, 2024 - dl.acm.org
Social media users may perceive moderation decisions by the platform differently, which can
lead to frustration and dropout. This study investigates users' perceived justice and fairness …

“People are Way too Obsessed with Rank”: Trust System in Social Virtual Reality

Q Chen, J Cai, G Jacucci - Computer Supported Cooperative Work (CSCW …, 2024 - Springer
Abstract Social Virtual Reality (VR) is growing in popularity and has drawn the attention of
HCI academics. Social VR experiences harassment just like other online environments. The …

Fairness and Transparency in Music Recommender Systems: Improvements for Artists

K Dinnissen - Proceedings of the 18th ACM Conference on …, 2024 - dl.acm.org
Music streaming services have become one of the main sources of music consumption in
the last decade, with recommender systems playing a crucial role. Since these systems …

Conceptualizing and Improving Creator Moderation Design with Platform Stakeholders

R Ma - Companion Publication of the 2023 Conference on …, 2023 - dl.acm.org
My doctoral research aims to conceptualize and improve creator moderation design based
on (1) content creators' voice and (2) multiple platform stakeholders' collaboration. Four of …

Conceptualizing and Rethinking the Design of Cross-platform Creator Moderation

R Ma - Extended Abstracts of the 2023 CHI Conference on …, 2023 - dl.acm.org
My doctoral research explores how content creators experience creator moderation across
different platforms through mixed methods. Through qualitative methods such as semi …