Individuals, local communities, environmental associations, private organizations, and
public representatives and bodies may all be aggrieved by environmental problems …

E-government serves as a crucial platform for citizens to voice their demands, providing
valuable data for understanding public concerns. However, limited research has explored …

Purpose The objective of this study was to analyse the influencing factors of citizens'
dissatisfaction with government services during the COVID-19 pandemic to help government …

Resumo Embora o Citizen Relationship Management (CiRM) tenha sido adotado
mundialmente para aprimorar o relacionamento entre governos e cidadãos, pouco se sabe …

The general public and land administration organizations have long recognized the need to
establish and record legal ownership of property and land. To create land ownership …

Public services are the primary channels and government activities in which citizens contact
public organizations. In turn, public services provided by the government are critical for …

This work aims to improve the performance of the Bees Algorithm (BA), particularly in terms
of simplicity, accuracy, and convergence. Three improvements were made in this study as a …

The present water crisis necessitates a frugal water management strategy. Deficit irrigation
can be regarded as an efficient strategy for agricultural water management. Optimal …

Recent advancements in natural language processing have been shown to be very effective
for different text mining tasks and thus have provided the opportunity to enhance service …

Purpose Social media platform, like Twitter, has increasingly become the mode of reporting
civic issues owing to their vast and fast reachability. A tremendous amount of information on …