In internet culture, lurkers are a special group of website users who regularly login to online
communities but seldom post. This study aims to provide an overall understanding of lurkers …

This paper investigates the phenomenon known as trolling—the behaviour of being
deliberately antagonistic or offensive via computer-mediated communication (CMC) …

Based on social capital theory, social exchange theory, and social cognitive theory, this
study explored why users continuously contribute knowledge to online social Q&A …

Roles represent node-level connectivity patterns such as star-center, star-edge nodes, near-
cliques or nodes that act as bridges to different regions of the graph. Intuitively, two nodes …

Understanding the social roles of the members a group can help to understand the social
context of the group. We present a method of applying social network analysis to support the …

Both online and off, people frequently perform particular social roles. These roles organize
behavior and give structure to positions in local networks. As more of social life becomes …

As social networks and the user-generated content that populates them continue to grow in
prevalence, size, and influence, understanding how users interact and produce this content …

The literature on trolling has viewed trolling as discrete instances of transgression
undertaken by antagonistic individuals. We identify three main issues with current …

Purpose–The potential influence of consumer generated communication in the form of
online discussion fora has been overlooked by marketers. The purpose of this paper to …

This study addresses 3 research questions in the context of online political discussions:
What is the distribution of successful topic starting practices, what characterizes the content …