Purpose The public sector (PS) has extensively utilized information technology (IT);
however, research reveals that the failure rate remains high, particularly for national and …

Measuring the success of eGovernment systems depends on how citizens perceive their
value. Our understanding of success has been hampered however by (i) the rapid …

As a mixture of new technologies, processes and services oriented to the citizen, e-
government has become one of the most important keywords for the public sector reform …

This article presents a systematic literature review of ninety (90) articles (2006–2016) of e-
government evaluation. The aim was to collect, summarize and integrate literature on e …

Purpose This study aims to consider the capabilities of information technology as a basing
dimension in the success of systems that provide electronic services as an e-government …

Using ICT in the form of e-governance could yield great benefits in the reform and
modernization of the public sector. The experience of e-governance in a number of …

Many have studied different factors affecting e-government performance, but there is little
research on the role of readiness factors, which may impact e-government outcomes …

This paper introduces some basic knowledge regarding to egovernment, which includes, the
needs of society, development of e-government, and basic e-government concepts. The …

High quality web site has been generally recognized as a critical enabler to conduct online
business. Numerous studies exist in the literature to measure the business performance in …

The level of mobile government services has become a crucial metric for modernizing a
government's governance capabilities, and it plays a significant role in promoting …