Over the past decade, there has been a surge of publications focusing on digital
transformation (DT). Yet, while the majority of current research reports on DT …

Purpose Despite its popularity, business process management (BPM) is not unequivocally
defined, but obtains different forms with varying specifications. This paper presents a critical …

Artificial intelligence (AI) is of great interest to researchers and practitioners as a means of
achieving the necessary progress in the pharmaceutical industry. However, the role of AI …

Purpose This paper aims to investigate the impact of business process reengineering on
organizational performance in the Malaysian electronics manufacturing industry during the …

Purpose This paper tries to generalize business process improvement (BPI) methodology. It
utilizes the seven-waste framework as an essential step in the methodology. While the …

Purpose Business Process Reengineering (BPR) eliminates non-value-added (NVA) and
essential non-value-added (ENVA) waste through radical process redesign to improve …

Purpose–Business systems are made up of processes. Processes are collection of activities
of businesses that results in an output. And when processes become old and inefficient and …

Business process reengineering (BPR) has become a most popular change management
approach for radical redesign and improvement of business process. It promotes companies …

Currently, most companies or organizations can select a number of methodologies to
improve their business processes, which include Six Sigma, Lean Thinking, Lean Six Sigma …

Purpose The purpose of this paper is to explore and present current trends and
developments in the field of managers' perceptions of trust and the management of change …