Progression and development of information and communication technology research in hospitality and tourism: A state-of-the-art review
Purpose This study aims to present a state-of-the art review on information and
communication technology (ICT) research in hospitality and tourism published between …
communication technology (ICT) research in hospitality and tourism published between …
Develo** a comprehensive life cycle framework for social media research in hospitality and tourism: a bibliometric method 2002-2018
K Nusair - International Journal of Contemporary Hospitality …, 2020 - emerald.com
Purpose This paper aims to provide a comprehensive bibliometric analysis of the current
state of social media literature by examining co-word network analysis and thematic …
state of social media literature by examining co-word network analysis and thematic …
Evaluating the impact of social media on online shop** behavior during COVID-19 pandemic: A Bangladeshi consumers' perspectives
Background of the study Nowadays, the business pattern is changing globally. The business
organization is influenced customers to purchase their necessary goods and services from …
organization is influenced customers to purchase their necessary goods and services from …
A bibliometric analysis of social media in hospitality and tourism research
Purpose While the importance of social media will continue to grow, the purpose of this
study is to provide a retrospective systematic literature review of the social media research …
study is to provide a retrospective systematic literature review of the social media research …
Millennials and Gen Z's perception of social media marketing effectiveness on the festival's branding: The mediating effect of brand gestalt
Despite the increasing interest in social media use in tourism, limited empirical work has
been devoted to the effectiveness of social media marketing on festival tourism branding …
been devoted to the effectiveness of social media marketing on festival tourism branding …
Social media analytics in hospitality and tourism: A systematic literature review and future trends
Purpose The purpose of this paper is to provide a review of hospitality and tourism studies
that have used social media analytics to collect, examine, summarize and interpret “big data” …
that have used social media analytics to collect, examine, summarize and interpret “big data” …
Value co-creation in tourism and hospitality: A systematic literature review
In this study we organize and analyze the literature on value co-creation in tourism and
hospitality. For this purpose, we conducted a systematic literature review with 298 articles …
hospitality. For this purpose, we conducted a systematic literature review with 298 articles …
Exploring the roles of hotel wellness attributes in customer satisfaction and dissatisfaction: application of Kano model through mixed methods
Exploring the roles of hotel wellness attributes in customer satisfaction and dissatisfaction:
application of Kano model through mixed methods | Emerald Insight Books and journals Case …
application of Kano model through mixed methods | Emerald Insight Books and journals Case …
A methodological framework to assess social media strategies of event and destination management organizations
Social media have become an indispensable tool for promoting events and tourist
destinations, but some tourism organizations are still unable to exploit their full potential. The …
destinations, but some tourism organizations are still unable to exploit their full potential. The …
Understanding the relationship among resources, social media use and hotel performance: The case of Twitter use by hotels
WH Kim, B Chae - International Journal of Contemporary Hospitality …, 2018 - emerald.com
Purpose The purpose of this study is to understand the use of social networking sites (SNSs)
by hotels. Specifically, drawn upon a resource and capability-based perspective, this study …
by hotels. Specifically, drawn upon a resource and capability-based perspective, this study …