This paper provides a systematic review of consumer behaviour and order fulfilment in
online retailing. The objective of this review is threefold: first, to identify elements of order …

To study the formation of online consumers' information privacy concern and its effect,
scholars from different perspectives applied multiple theories in research. To date, there has …

This study examined how efforts to expand clean energy access and develop renewables,
increase in biocapacity, and environmental policies impacted carbon emissions in 24 OECD …

Recently, scholars have attempted to understand consumer behavior related to the use of
food delivery apps (FDAs). However, the various motives behind the usage of different FDAs …

Live streaming services (eg, Facebook Live), whereby video is broadcast in real time, have
been adopted by many small individual sellers as a direct selling tool. Drawing on literature …

Purpose Artificial intelligence chatbots are shifting the nature of online services by
revolutionizing the interactions of service providers with consumers. Thus, this study aims to …

Our study is among the pioneering group in the mobile application (app) literature
investigating customers' repurchase decisions. Given the proliferation of mobile devices and …

The purpose of this quantitative-deductive paper is to explore the link amongst customer
satisfaction and engagement on social media on repurchase intention in the hospitality …

While many retailers have turned to omnichannel retailing to remain competitive, engaging
customers across channels has become one of the biggest challenges they face. Drawing …

In recent years, a growing number of scholars have employed various proxies of
environmental degradation to understand the reasons behind rising environmental …