This study evaluates bibliometric studies in tourism, depicts emerging themes, and offers
critical discussions for theory development and future research. To achieve this aim, 190 …

Events and festivals are key elements of the tourism product in many destinations (Getz and
Page, 2016). The ability of festivals and events to attract visitors to a host region, and to …

Purpose This study aims to conduct an overview of previous studies on job satisfaction,
particularly its determinants and outcomes, and the research objectives, main themes and …

This study reconfigures the user generated content in online hotel reviews to provide
comparative and benchmarking insights about customer satisfaction. Hangzhou, an …

This study provides a systematic analysis of review studies in selected hospitality and
tourism journals published to date. Although a number of review studies published within the …

Purpose–This paper aims to examine the prevalence and trend of experimental research in
hospitality and tourism. Hospitality and tourism researchers have long been encouraged to …

This study aims to explore the determinants and outcome of career competencies. Based on
the notion that organizations and individuals have respective obligations in the career …

To participate effectively in the present Chinese hotel market, multinational companies must
achieve a competitive advantage, which they attain by building the brand. This study …

Purpose–This paper aims to explore the current situation of career management in China's
state‐owned hotels and to delve into employees' perceptions of such activities …

Quality of service is more difficult to define, measure, and manage than manufacturing
products due to the unique characteristics of services. This study explores the dimensions of …