[PDF][PDF] How customer satisfaction and loyalty can be affected by employee's perceived emotional competence: The mediating role of rapport

S Das, MU Ghani, A Rashid, R Rasheed… - International Journal of …, 2021 - academia.edu
Recent years have witnessed a dramatic change in the service encounters due to change in
the behaviors of customers, emerging demands of customers and new trends in the hair …

The reinvesting impact of promotional activity and store atmosphere on impulse buying behavior: The mediating role of payment facility

SMM Shah, JM Sohu, SA Dakhan, RS Ali, I Junejo… - TEM Journal, 2021 - ceeol.com
This study aims to recognize the factor effecting impulse buying behaviour with the
mediation effect of payment facility. This study is based on primary data and data collected …

Digital Transformation and SME Innovation: A Comprehensive Analysis of Mediating and Moderating Effects

M Bilal, Z ** country: Mediating role of Green Employee Behavior
I Junejo, UN Saraih, JAE Perez, S Ejaz, F Ejaz… - …, 2024 - f1000research.com
Background Sustainability in small and medium-sized enterprises (SMEs) which engage
heavily in manufacturing provides them with an essential platform for implementing …

[PDF][PDF] Job embeddedness and employee work engagement: Mediating role of innovative work behavior

A Bhanbhro, SB Memon, A Qureshi… - … of Management (IJM), 2021 - researchgate.net
The purpose of this study is to analyze the relationship between job-embeddedness and
employee work-engagement. In addition to check the mediation effect of innovative work …

Grades and Glory: A Qualitative Investigation into Business Program's Academic Success at Public Sector University

N Nisar, TH Ghumro, PN Pathan - Pakistan Social Sciences Review, 2024 - ojs.pssr.org.pk
The research aims to explore the perspective of outstanding learners of the business
administration department of a public sector university. The study delves into the factors …