Application of social media in supply chain 4.0 practices: a bibliometric analysis and research trends

TH Hoang, NPP Nguyen, NYN Hoang, M Akbari… - Operations Management …, 2023 - Springer
In recent years, although scholars and practitioners in the supply chain (SC) field have
become increasingly aware of the importance of social media for multipurpose applications …

Managing privacy in B2B marketing: A systematic literature review

S Rao Hill, G Corral de Zubielqui - Journal of Computer Information …, 2023 - Taylor & Francis
Security and privacy breaches, online fraud, identity theft, and online scams have amplified
the public's privacy concerns in recent years. While privacy concerns have primarily been …

Social media analytics and product innovation: mediating effects of knowledge exploration and exploitation competences

CCJ Cheng, C Sheu - International Journal of Operations & …, 2024 - emerald.com
Purpose Prior research on business analytics has advanced substantially our understanding
of how social media analytics affect business performance. However, the specific value of …

Harder, better, faster, stronger: digitalisation and employee well-being in the operations workforce

H Lyngstadaas, T Berg - Production Planning & Control, 2024 - Taylor & Francis
Operations management is experiencing a digital transformation that affects the entire
industry landscape. There has been scant research on how digitalisation affects employee …

Utilizing social media in a supply chain B2B setting: A knowledge perspective

R Agnihotri, A Kalra, H Chen… - Journal of Business …, 2022 - Wiley Online Library
While social media has become an integral part of modern‐day life, it is a largely overlooked
topic in supply chain business‐to‐business setting. This study utilizes dyadic survey data …

Supply chain insights from social media users' responses to panic buying during COVID-19: The herd mentality

V Wilk, S Mat Roni, F Jie - Asia Pacific Journal of Marketing and …, 2023 - emerald.com
Purpose This study applied the herd mentality theory to explore local and global social
media users' responses to panic buying across the USA, UK and Australia during the COVID …

Voting by mouth: media attention and environmental governance

P Shi, L Yin, C Wu - Environmental Science and Pollution Research, 2023 - Springer
External regulation is crucial for environmental protection. This study investigates the impact
of media attention on corporate environmental governance from 2011 to 2021, using China's …

Adoption of social media in socio-technical systems: A survey

G Lombardo, M Mordonini, M Tomaiuolo - Information, 2021 - mdpi.com
This article describes the current landscape in the fields of social media and socio-technical
systems. In particular, it analyzes the different ways in which social media are adopted in …

Can salespeople use social media to enhance brand awareness and sales performance? The role of manager empowerment and creativity

A Kalra, OS Itani, A Rostami - Journal of Business & Industrial …, 2023 - emerald.com
Purpose Although research analyzing the consequences of salesperson social media use in
driving sales behaviors and performance outcomes has proliferated in the recent past, there …

Guest editorial: Social media in business-to-business interaction, engagement, co-creation, and communication

H McGrath, T O'Toole, C Drummond - Journal of Business & Industrial …, 2023 - emerald.com
This special issue provides new insights into social media's (SM) use and integration into
business-to-business (B2B) relationships and networks, particularly the areas of B2B …