Background Conversational agents, also known as chatbots, are computer programs
designed to simulate human text or verbal conversations. They are increasingly used in a …

This study conducts a map** study to survey the landscape of health chatbots along three
research questions: What illnesses are chatbots tackling? What patient competences are …

Advances in large language models (LLMs) have empowered a variety of applications.
However, there is still a significant gap in research when it comes to understanding and …

Bots are destined to dominate how humans interact with the internet of things that continues
to grow around them. Despite their still budding intellectual capacity, major companies (eg …

Chatbots have shown great potential for language learning. However, previous studies have
reported mixed results on the efficiency of chatbot-assisted language learning (CALL). This …

The objective of this study was to understand the attitudes of professionals who work in
mental health regarding the use of conversational user interfaces, or chatbots, to support …

This study aims to explore the feasibility of a text-based virtual agent as a new survey
method to overcome the web survey's common response quality problems, which are …

Chatbots are becoming increasingly popular. One promising application for chatbots is to
elicit people's self-disclosure of their personal experiences, thoughts, and feelings. As …

Chatbots are becoming increasingly popular as a human-computer interface. The traditional
best practices normally applied to User Experience (UX) design cannot easily be applied to …

Chatbot-based symptom checker (CSC) apps have become increasingly popular in
healthcare. These apps engage users in human-like conversations and offer possible …