[HTML][HTML] The joint impact of working capital and platform-economy on firm profitability: The case of e-business model in transition country

DB Vukovic, L Spitsina, V Spitsin… - Journal of Open Innovation …, 2023 - Elsevier
This study examines the impact of traditional working capital management (WCM) and
modern technological factors, specifically digital communications with customers as part of a …

The videoconferencing continuance and business trip reduction in post-pandemic ageVideoconferencing continuance and business trip reduction in the post …

D Wang, JL Nicolau, Z Deng - Tourism Management, 2024 - Elsevier
Videoconferencing (VC) software was widely adopted by organizations during the COVID-
19 pandemic to maintain business communication during the suspension of business travel …

Ambidextrous strategies in turbulent times: the experience of manufacturing SMEs during the COVID-19 pandemic

M Bettiol, M Capestro, E Di Maria… - International Journal of …, 2023 - emerald.com
Ambidextrous strategies in turbulent times: the experience of manufacturing SMEs during
the COVID-19 pandemic | Emerald Insight Books and journals Case studies Expert …

Communicating the resilience and corporate social responsibility of SMES during lockdown in Spain: A visual and exploratory study of communication mechanisms …

MD García-Santiago - Sustainability, 2022 - mdpi.com
The health crisis caused by COVID-19 has led to changes in the behaviour of businesses
during lockdown, especially Small and Medium-sized enterprises (SMEs). This study aims to …

How Italian fashion brands beat COVID-19: manufacturing, sustainability, and digitalization

E Di Maria, M Bettiol, M Capestro - Sustainability, 2023 - mdpi.com
COVID-19 has had a dramatic impact on the fashion industry. Fashion brands had to
restructure their value chains and refine their strategies to overcome the negative …

Overcoming pandemic challenges through product innovation: The role of digital technologies and servitization

M Bettiol, M Capestro, E Di Maria, S Micelli - European Management …, 2022 - Elsevier
The fast-changing scenario related to the COVID-19 pandemic calls for firms to rapidly
redefine and innovate their strategies to sustain their businesses, with research …

Innovative business models in the context of organizational culture transformation in the COVID-19 pandemic

SV Bayramov, V Kookueva, A Kolobov… - Public Organization …, 2023 - Springer
The purpose of this article was to establish the interrelations and mutual influence of
organizational culture transformation, national culture, and innovative business models' …

Predicting Cross-Selling Health Insurance Products Using Machine-Learning Techniques

K Mavundla, S Thakur, E Adetiba… - Journal of Computer …, 2024 - Taylor & Francis
This study delves into the utilization of Machine Learning (ML) techniques for predicting
health insurance cross-selling behavior in South African consumers. The main goal is to …

Digital customer relationship management (e-CRM) in the fashion industry

E Sommella, A Sorrentino - The Garment Economy: Understanding History …, 2023 - Springer
Customer relationship management (CRM) aims to acquire customers and to establish
profitable and lasting relationships with them. The use of a digital platform to implement …

[PDF][PDF] Develo** Customer Relationship Management Operations during the COVID-19 Pandemic. A Digitalization Perspective

V Stoica - Strateg. Shap. Future Bus. Econ.(Electron. J.), 2022 - strategica-conference.ro
The COVID-19 pandemic has impacted the firm's ability to manage customer relationships
as it was done before, with lockdowns and restrictions making physical face-to-face …