There is widespread public and academic interest in understanding the uses and effects of
digital media. Scholars primarily use self-report measures of the quantity or duration of …

Abstract Since DeLone and McLean (D&M) developed their model of IS success, there has
been much research on the topic of success as well as extensions and tests of their model …

Given their importance in sha** social networks and determining how information or
transmissible diseases propagate in a population, interactions between individuals are the …

Smartphones offer multimedia convergence in a single device, ubiquitous access to media,
and constant connections with others. The rapid rise of smartphone use calls for more …

The present research develops and tests a theoretical extension of the Technology
Acceptance Model (TAM) that explains perceived usefulness and usage intentions in terms …

The rapid growth of investment in information technology (IT) by organizations worldwide
has made user acceptance an increasingly critical technology implementation and …

Older adults are often stereotyped as having less technological ability than younger age
groups. As a result, older individuals may avoid using technology due to stereotype threat …

Companies that offer loyalty reward programs believe that their programs have a long-run
positive effect on customer evaluations and behavior. However, if loyalty rewards programs …

As firms seek ways to manage customer relationships over the long term, understanding the
dynamics of the service provider–customer relationship becomes a key priority. In this …

With the growing reliance on computerized systems and increasing rapidity of the
introduction of new technologies, user acceptance of technology continues to be an …