Requirements engineering has traditionally been stakeholder-driven. In addition to domain
knowledge, widespread digitalization has led to the generation of vast amounts of data (Big …

App stores allow users to search, download, and purchase software applications to
accomplish daily tasks. Also, they enable crowd-users to submit textual feedback or star …

The role of sentiment analysis is increasingly emerging to study software developers'
emotions by mining crowd-generated content within software repositories and information …

Crowd-based requirements engineering (CrowdRE) could significantly change RE.
Performing RE activities such as elicitation with the crowd of stakeholders turns RE into a …

Twitter is one of the most popular social networks. Previous research found that users
employ Twitter to communicate about software applications via short messages, commonly …

With the rise of social media like Twitter and of software distribution platforms like app stores,
users got various ways to express their opinion about software products. Popular software …

Twitter enables large populations of end-users of software to publicly share their
experiences and concerns about software systems in the form of micro-blogs. Such data can …

In this paper, we address the problem of using sentiment analysis tools' off-the-shelf', that is
when a gold standard is not available for retraining. We evaluate the performance of four SE …

A recent research trend has emerged to identify developers' emotions, by applying
sentiment analysis to the content of communication traces left in collaborative development …

Software systems are the joint creative products of multiple stakeholders, including both
designers and users, based on their perception, knowledge and personal preferences of the …