Institutions of higher education engage in internal quality assurance for teaching and
learning in order to demonstrate legitimacy in the face of (societal) expectations, as well as …

Students are, in some regions and countries in the world, one of the key stakeholders that
are included in quality assurance processes, although their participation is missing in others …

Modern universities are increasingly fragmented due to increased professionalization and
specialisation, which add to the complexity of academic development work. This situation …

The aim of this paper is to develop a model that addresses and bridges the gap between
quality management and student experience. The model incorporates the most commonly …

With the increasing post-massification of higher education institutions (HEIs), access-
providing business schools (vs elite educational institutions) continue to rank at the bottom …

Interest in quality is well established within higher education. This paper will critically review
the most commonly used definitions of quality: fitness for purpose and value for money. It will …

Education has a lot to offer for the individual. It provides him or her with the opportunity to
develop one's talents. These talents–which we will characterize as “competencies”–are …

The concept of student partnership has attracted increased attention during the last decade,
often due to an assumption that it can mitigate neo-liberal agendas and practices in teaching …

Quality in higher education has been at the top of the political agenda for years, motivating
discussion of how to define quality and how standards and assessment can promote quality …

The rise of research into higher education has its roots in government decisions to move
elite toward mass higher education (Neave, 2003). Higher education institutions are …