Artificial intelligence (AI) and machine learning (ML) are increasingly broadly adopted in
industry. However, based on well over a dozen case studies, we have learned that …

Determining the factors that have an influence on software systems development and
deployment project outcomes has been the focus of extensive and ongoing research for …

Like all teams, knowledge teams must acquire and manage critical resources in order to
accomplish their work. The most critical resource for knowledge teams is expertise, or …

Executive Overview Knowledge work is becoming increasingly team-based. The reason is
clear. It is becoming ever more difficult for any one person to be an expert on all aspects of …

Enterprise resource planning (ERP) systems and other complex information systems
represent critical organizational resources. For such systems, firms typically use consultants …

Despite considerable empirical research, results on the relationships among constructs
related to information system (IS) success, as well as the determinants of IS success, are …

Research problem: Subgroup formation in global virtual teams could negatively impact team
performance due to difficulties in coordination, trust, and team cohesion. Research …

In this paper, we draw on control theory to understand the conditions under which the use of
agile practices is most effective in improving software project quality. Although agile …

This paper addresses the understudied issue of how individually held expertise in
information systems development (ISD) teams results in creativity at the team level during …

Software development companies are increasingly aiming to become data-driven by trying
to continuously experiment with the products used by their customers. Although familiar with …