Videoconferencing (VC) is a type of online meeting that allows two or more participants from
different locations to engage in live multi-directional audio-visual communication and …

Understanding the mechanisms that shape the adoption and use of information technology
is central to human--computer interaction. Two accounts are particularly vocal about these …

Although virtual reality (VR) has many applications, only few studies have investigated user
acceptance of this type of immersive technology. We propose an extended version of the …

Building on the momentum of Industry 4.0 developments in production and manufacturing,
the tourism-specific concept of Tourism 4.0 currently fuels visions of similar technology …

This paper introduces a design-focused typology of psychological human needs that
includes 13 fundamental needs and 52 sub-needs (four for each fundamental need). The …

Retail settings are being challenged to become smarter and provide greater value to both
consumers and retailers. An increasingly recognised approach having potential for enabling …

Increasingly, retailers rely on interactive technologies to improve consumers' shop**
experiences. On the one side, interactive kiosks and smart mirrors make use of dedicated …

A revision is currently being undertaken of ISO 9241-11, published in 1998 to provide
guidance on usability. ISO-9241-11 defines usability in terms of effectiveness, efficiency and …