[HTML][HTML] The evolution of balanced scorecard in healthcare: A systematic review of its design, implementation, use, and review

F Betto, A Sardi, P Garengo, E Sorano - International Journal of …, 2022 - mdpi.com
During the last few years, the interest in performance measurement increased within the
healthcare sector. Due to the COVID-19 pandemic, healthcare systems needed to boost …

The role of organisational culture and leadership style in performance measurement and management: a longitudinal case study

P Garengo, F Betto - Production planning & control, 2024 - Taylor & Francis
Since the 90s the need to develop Performance Measurement Systems and Performance
Management Practices (PMM) in public organisations has been highlighted, however, the …

Performance measurement systems in business networks: a literature review

D Mancini, G Piscitelli - International Journal of Business …, 2018 - inderscienceonline.com
Today, companies' success is increasingly linked to their ability to manage agreements,
alliance and networks. This article focuses on performance measurement systems in …

Examining the process of performance measurement system design and implementation in two Italian public service organizations

E Bracci, L Maran, R Inglis - Financial Accountability & …, 2017 - Wiley Online Library
In the last two decades, the adoption of new public management (NPM) practices in the
public sector has increased as public sector organizations seek to improve efficiency …

Performance measurement systems in public service networks. The what, who, and how of control

D Agostino, M Arnaboldi - Financial Accountability & …, 2018 - Wiley Online Library
This study explores the concept of a network Performance Measurement System (PMS) and
how it helps in terms of what is being controlled in the network, which exerts control and how …

Contractual networks: an organizational model to reduce the competitive disadvantage of small and medium enterprises (SMEs) in Europe's less developed regions. A …

P Pastore, A Ricciardi, S Tommaso - International Entrepreneurship and …, 2020 - Springer
Limitations faced by southern Italy's small enterprises due to their dimensions may be
overcome by cooperation strategies and network contracts. The international literature has …

The New Public Management in hybrid settings: New challenges for performance measures

D Agostino, M Arnaboldi - International Review of Public …, 2015 - Taylor & Francis
This study questions whether Performance Measurement Systems (PMSs) defined under the
New Public Management (NPM) logic fit the needs of hybrid settings where inter …

Performance measurement and management system 4.0: An action research study in investee NPOs by local government

A Sardi, E Sorano, G Giovando… - International Journal of …, 2023 - emerald.com
Purpose The Fourth Industrial Revolution is increasing the use of digital technologies for
delivering products and services. A performance measurement and management system …

Performance information use in a purpose-oriented network: A relational perspective

M Nakashima - Journal of Public Administration Research and …, 2023 - academic.oup.com
Performance information use is an essential component of performance management, which
is an important tool to manage purpose-oriented networks (PONs). Conceptualizing …

Contesting claims on measuring performance in the public sector using performance audits: Evidence from the literature

JN Bawole, M Ibrahim - Public Organization Review, 2016 - Springer
Based on desk study, this article adduces theoretical and empirical evidence to analyze the
claims of advocates and critics of performance audit (PA). The paper establishes that the …