Dialogue management in conversational systems: a review of approaches, challenges, and opportunities

H Brabra, M Báez, B Benatallah… - … on Cognitive and …, 2021 - ieeexplore.ieee.org
Attracted by their easy-to-use interfaces and captivating benefits, conversational systems
have been widely embraced by many individuals and organizations as side-by-side digital …

Graph neural networks for natural language processing: A survey

L Wu, Y Chen, K Shen, X Guo, H Gao… - … and Trends® in …, 2023 - nowpublishers.com
Deep learning has become the dominant approach in addressing various tasks in Natural
Language Processing (NLP). Although text inputs are typically represented as a sequence …

A survey on deep reinforcement learning for audio-based applications

S Latif, H Cuayáhuitl, F Pervez, F Shamshad… - Artificial Intelligence …, 2023 - Springer
Deep reinforcement learning (DRL) is poised to revolutionise the field of artificial intelligence
(AI) by endowing autonomous systems with high levels of understanding of the real world …

NLU++: A multi-label, slot-rich, generalisable dataset for natural language understanding in task-oriented dialogue

I Casanueva, I Vulić, GP Spithourakis… - arxiv preprint arxiv …, 2022 - arxiv.org
We present NLU++, a novel dataset for natural language understanding (NLU) in task-
oriented dialogue (ToD) systems, with the aim to provide a much more challenging …

Neural user simulation for corpus-based policy optimisation for spoken dialogue systems

F Kreyssig, I Casanueva, P Budzianowski… - arxiv preprint arxiv …, 2018 - arxiv.org
User Simulators are one of the major tools that enable offline training of task-oriented
dialogue systems. For this task the Agenda-Based User Simulator (ABUS) is often used. The …

Feudal reinforcement learning for dialogue management in large domains

I Casanueva, P Budzianowski, PH Su, S Ultes… - arxiv preprint arxiv …, 2018 - arxiv.org
Reinforcement learning (RL) is a promising approach to solve dialogue policy optimisation.
Traditional RL algorithms, however, fail to scale to large domains due to the curse of …

AgentGraph: Toward universal dialogue management with structured deep reinforcement learning

L Chen, Z Chen, B Tan, S Long… - … /ACM Transactions on …, 2019 - ieeexplore.ieee.org
Dialogue policy plays an important role in task-oriented spoken dialogue systems. It
determines how to respond to users. The recently proposed deep reinforcement learning …

CrossAligner & co: Zero-shot transfer methods for task-oriented cross-lingual natural language understanding

M Gritta, R Hu, I Iacobacci - arxiv preprint arxiv:2203.09982, 2022 - arxiv.org
Task-oriented personal assistants enable people to interact with a host of devices and
services using natural language. One of the challenges of making neural dialogue systems …

Distributed structured actor-critic reinforcement learning for universal dialogue management

Z Chen, L Chen, X Liu, K Yu - IEEE/ACM Transactions on …, 2020 - ieeexplore.ieee.org
Traditional dialogue policy needs to be trained independently for each dialogue task. In this
work, we aim to solve a collection of independent dialogue tasks using a unified dialogue …

Efficient dialog policy learning by reasoning with contextual knowledge

H Zhang, Z Zeng, K Lu, K Wu, S Zhang - Proceedings of the AAAI …, 2022 - ojs.aaai.org
Goal-oriented dialog policy learning algorithms aim to learn a dialog policy for selecting
language actions based on the current dialog state. Deep reinforcement learning methods …