What we feel and why we buy: the influence of emotions on consumer decision-making
Highlights•Emotions embedded in marketing appeals or in decision contexts influence
decision-making.•Consumers are influenced by emotions that are both related and …
decision-making.•Consumers are influenced by emotions that are both related and …
Climate action now: How to fuel a social movement
Our research develops a framework that explores how to fuel the climate movement by
accelerating grassroots, community‐based climate action. Drawing on insights from …
accelerating grassroots, community‐based climate action. Drawing on insights from …
Doing well by doing good: The benevolent halo of corporate social responsibility
Corporate social responsibility is commonly viewed solely as a tool for enhancing company
reputations and engendering goodwill among customers. In contrast, this research shows …
reputations and engendering goodwill among customers. In contrast, this research shows …
Empathy or perceived credibility? An empirical study on individual donation behavior in charitable crowdfunding
Purpose Researchers have called for the synthesis of divergent perspectives and the
development of a theoretical model that examines individuals' donation behavior in …
development of a theoretical model that examines individuals' donation behavior in …
Negative reviews, positive impact: Consumer empathetic responding to unfair word of mouth
This research documents how negative reviews, when perceived as unfair, can activate
feelings of empathy toward firms that have been wronged. Six studies and four supplemental …
feelings of empathy toward firms that have been wronged. Six studies and four supplemental …
The impact of moral identity on consumers' green consumption tendency: The role of perceived responsibility for environmental damage
B Wu, Z Yang - Journal of Environmental Psychology, 2018 - Elsevier
In this research, we examine the effects of moral identity on green consumption tendency
and a key process underlying such effects. In five studies, we show that moral identity …
and a key process underlying such effects. In five studies, we show that moral identity …
Emotional reactions, perceived impact and perceived responsibility mediate the identifiable victim effect, proportion dominance effect and in-group effect respectively
This study investigated possible mediators of the identifiable victim effect (IVE), the
proportion dominance effect (PDE), and the in-group effect (IGE) in hel** situations. In …
proportion dominance effect (PDE), and the in-group effect (IGE) in hel** situations. In …
How do consumers react to company moral transgressions? The role of power distance belief and empathy for victims
This research proposes that consumers vary in their response to company moral
transgressions as a function of power distance belief (PDB), which is the extent that …
transgressions as a function of power distance belief (PDB), which is the extent that …
When consumer decisions are moral decisions: Moral Foundations Theory and its implications for consumer psychology
Although researchers have considered the role of morality in consumer psychology over the
years, such investigations often fail to (a) recognize the different values that consumers …
years, such investigations often fail to (a) recognize the different values that consumers …
Empathy or perceived credibility? An empirical study of Muslim donating behaviour through online charitable crowdfunding in Indonesia
RA Kasri, E Indriani - International Journal of Islamic and Middle …, 2022 - emerald.com
Purpose This study aims to analyse the factors influencing Indonesian Muslims' donation
behaviour through online charitable donation-based crowdfunding. Design/methodology …
behaviour through online charitable donation-based crowdfunding. Design/methodology …