Are we ready for metaverse adoption in the service industry? Theoretically exploring the barriers to successful adoption

R Gupta, B Rathore, B Biswas, M Jaiswal… - Journal of Retailing and …, 2024 - Elsevier
The Metaverse has emerged as a convergence of technologies and conceptions with the
potential to reshape how we interact, participate, learn, and entertain ourselves in the digital …

Building a sustainable future with enterprise metaverse in a data-driven era: A technology-organization-environment (TOE) perspective

A Kumar, A Shankar - Journal of Retailing and Consumer Services, 2024 - Elsevier
This research explores organizations' inclination towards adopting the enterprise metaverse
using the TOE framework. The outcome of this research reveals that technology …

A text mining approach to explore factors influencing consumer intention to use metaverse platform services: insights from online customer reviews

V Kumari, PK Bala, S Chakraborty - Journal of Retailing and Consumer …, 2024 - Elsevier
Metaverse technology has recreated real-world surroundings into a virtual setting that has
caught the attention of many consumers and brands. Metaverse platforms are facilitating …

Examining metaverse game platform adoption: Insights from innovation, behavior, and coolness

E Park - Technology in Society, 2024 - Elsevier
The primary objective of this study is to examine the factors influencing player acceptance of
metaverse game platforms. In pursuit of this goal, we introduce an integrated adoption …

The bold decision to go “all in”: Understanding the reasons behind consumers' willingness to migrate to the metaverse

A Kumar, A Shankar - Psychology & Marketing, 2024 - Wiley Online Library
The study explores the reasons that drive and hinder consumers' willingness to migrate to
the metaverse. To determine them, a mixed‐methods approach is used: phase 1 …

The role of temporal distance, conspicuous consumption, and multisensory interfaces on consumer judgments in metaverse

R Nunkoo, A Shukla, A Mishra - Journal of Retailing and Consumer …, 2024 - Elsevier
Metaverse has generated considerable interest among marketers and scholars as it offers
an unmatched immersive experience to users. Building on the literature on construal theory …

Investigating the role of metaverse influencers' attributes for the next generation of services

A Kumar, A Shankar - Journal of Services Marketing, 2024 - emerald.com
Purpose The purpose of this research is to identify the most important attributes of metaverse
influencers and examine their impact on customer engagement and social glue …

[HTML][HTML] Do you believe in the metaverse NFTs? Understanding the value proposition of NFTs in the metaverse

A Kumar, A Shankar, A Behl, SF Wamba - Technological Forecasting and …, 2025 - Elsevier
This study investigates consumer intention to purchase NFTs in the metaverse using the
underpinnings of the theory of consumption values (TCV). This study uses a sequential …

Drivers of metaverse adoption for enhancing marketing capabilities of retail SMEs

A Rehman, RK Behera, MS Islam, YA Elahi… - Technology in …, 2024 - Elsevier
Small and medium-sized enterprises (SMEs) rely on a thriving distribution network and
digital technologies, including the metaverse, to remain competitive. The retail industry is …

Is the future of the metaverse bleak or bright? Role of realism, facilitators, and inhibitors in metaverse adoption

K Shahzad, M Ashfaq, AU Zafar, S Basahel - … Forecasting and Social …, 2024 - Elsevier
The emergence of the metaverse has been considered a vital milestone in the digital world
owing to its potential for relevant stakeholders. Nevertheless, it is struggling to proliferate at …