Aiops solutions for incident management: Technical guidelines and a comprehensive literature review

Y Remil, A Bendimerad, R Mathonat… - arxiv preprint arxiv …, 2024 - arxiv.org
The management of modern IT systems poses unique challenges, necessitating scalability,
reliability, and efficiency in handling extensive data streams. Traditional methods, reliant on …

A survey on bug deduplication and triage methods from multiple points of view

C Qian, M Zhang, Y Nie, S Lu, H Cao - Applied Sciences, 2023 - mdpi.com
To address the issue of insufficient testing caused by the continuous reduction of software
development cycles, many organizations maintain bug repositories and bug tracking …

[PDF][PDF] A survey on bug-report analysis.

J Zhang, X Wang, D Hao, B **e, L Zhang, H Mei - Sci. China Inf. Sci., 2015 - Citeseer
Bug reports are essential software artifacts that describe software bugs, especially in open-
source software. Lately, due to the availability of a large number of bug reports, a …

Images don't lie: Duplicate crowdtesting reports detection with screenshot information

J Wang, M Li, S Wang, T Menzies, Q Wang - Information and Software …, 2019 - Elsevier
Context: Crowdtesting is effective especially when it comes to the feedback on GUI systems,
or subjective opinions about features. Despite of this, we find crowdtesting reports are highly …

Analyzing content of tasks in Business Process Management. Blending task execution and organization perspectives

N Rizun, A Revina, VG Meister - Computers in Industry, 2021 - Elsevier
An efficient organization, management, and execution of tasks are central for the successful
functioning of any organization. This topic was on the research agenda already in the early …

Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing

N Rizun, A Revina, VG Meister - Business Process Management …, 2021 - emerald.com
Purpose This study aims to draw the attention of business process management (BPM)
research and practice to the textual data generated in the processes and the potential of …

Efficient feature extraction model for validation performance improvement of duplicate bug report detection in software bug triage systems

BS Neysiani, SM Babamir, M Aritsugi - Information and Software …, 2020 - Elsevier
Context There are many duplicate bug reports in the semi-structured software repository of
various software bug triage systems. The duplicate bug report detection (DBRD) process is a …

Prioritize crowdsourced test reports via deep screenshot understanding

S Yu, C Fang, Z Cao, X Wang, T Li… - 2021 IEEE/ACM 43rd …, 2021 - ieeexplore.ieee.org
Crowdsourced testing is increasingly dominant in mobile application (app) testing, but it is a
great burden for app developers to inspect the incredible number of test reports. Many …

Automatic duplicate bug report detection using information retrieval-based versus machine learning-based approaches

BS Neysiani, SM Babamir - 2020 6th international conference …, 2020 - ieeexplore.ieee.org
Nowadays, there are many software repositories, especially on the web, which have many
challenges to be automated. Duplicate bug report detection (DBRD) is an excellent problem …

Automated triaging of very large bug repositories

S Banerjee, Z Syed, J Helmick, M Culp, K Ryan… - Information and software …, 2017 - Elsevier
Context: Bug tracking systems play an important role in software maintenance. They allow
both developers and users to submit problem reports on observed failures. However, by …