Co-creation in healthcare: framing the outcomes and their determinants

F Fusco, M Marsilio, C Guglielmetti - Journal of Service Management, 2023 - emerald.com
Purpose Understanding the outcomes of co-creation (CC) in healthcare is increasingly
gaining multidisciplinary scientific interest. Although more and more service management …

Roles of professionals in value co-creation: a systematic literature review

S Maijala, A Rantamäki, K Kurkela… - Public Management …, 2024 - Taylor & Francis
Value co-creation is a process that aims to improve services by enlisting the cooperation of
service users. We reviewed 65 scientific articles using the PRISMA protocol to reveal the …

Provisioning Systems in Transition: A New Zealand Based Study of Co-Existing Logics, Values and Power Over in Emerging DER Systems

M Renton, V Hooper - Australasian Marketing Journal, 2024 - journals.sagepub.com
Using case-based thematic analysis, this paper explores Layton and Domegan's description
of change and adaptation within provisioning systems. A 2017 consultation project on the …

Effectiveness of value co-creation in healthcare system from patients' perspectives

MA Sandhu, MH AlMeraikhi, A Saleem… - … An International Journal, 2024 - emerald.com
Purpose This study explores the determinants of value co-creation in the semi-government
hospitals managed by Abu Dhabi Health Services Company (SEHA) and Mubadala in the …

Co‐creating education and training programs that build workforce capacity to support the implementation of integrated health care initiatives

T Janamian, A True, P Dawda… - Medical Journal of …, 2022 - Wiley Online Library
Value co‐creation focuses on creating value with and for multiple stakeholders—through
purposeful engagement, facilitated processes and enriched experiences—to co‐design new …

Servicescape insights in place of birth: from restorative servicescapes to co-curated transformative places

J Krisjanous, J Davey, B Heyward… - Journal of Services …, 2023 - emerald.com
Purpose Servicescape is well recognized by marketing scholars as a key influence in
transformative service outcomes. However, the concept of enabling transformative health …

Enhancing Holistic Value in Human Transformative Service through Religious Interaction Capability

K Sudarti, H Hendar… - Media Ekonomi dan …, 2024 - jurnal.untagsmg.ac.id
This research investigates the impact of Interaction Capability on Customer Participation,
influencing the development of Perceived Holistic Value in transformative human services …