Over the past three decades, platform competition—the competition between firms that
facilitate transactions and govern interactions between two or more distinct user groups who …

The burgeoning digital-platforms literature across multiple business disciplines has primarily
characterized the platform as a market or network. Although the organizing role of platform …

Ranking, recommendation, and retrieval systems are widely used in online platforms and
other societal systems, including e-commerce, media-streaming, admissions, gig platforms …

We study platform firms' decision to recognize innovation by complementors ex post through
awards. Despite being purely symbolic, awards might set incentives for complementors' …

This paper investigates the impact of a recommendation system (RS) on various consumers
of a kitchen-sharing platform as regards process efficiency and consumer satisfaction. RS …

Recommendation systems are widely used to promote product visibility and sales. However,
past research suggests that they primarily benefit market superstars and therefore, can be …

Researchers are increasingly able to observe consumers' behavior prior to a purchase, such
as their navigation through a store or website and the products they consider. Such pre …

Many digital platforms with large product assortments endorse a select group of items to
facilitate user choice. However, although it seems intuitive that such endorsement may …

The success of platform companies often depends on their ability to “scale” their customer
and supplier base. Existing studies have focused on a variety of approaches that platforms …

“Freemium,” whereby a basic service level is provided free of charge but consumers are
charged for more advanced features, has become a popular business model for firms selling …