The extended unified theory of acceptance and use of technology (UTAUT2) is less than ten
years old and has already garnered more than 6000 citations with extensive usage in …

This review synthesizes the prior literature on digital financial transactions (DFTs), identifies
the factors that influence the adoption of DFTs, and sheds light on the research gaps in this …

This study addresses two critical research gaps in human-robot interaction (HRI): the limited
systematic research on the role of trust in customers' acceptance of artificially intelligent (AI) …

The increasing interest in fuzzy-set Qualitative Comparative Analysis (fsQCA) in Information
Systems and marketing raises the need for a tutorial paper that discusses the basic concepts …

The COVID-19 pandemic has created a new reality for consumers all around the globe. To
cope, users of digital technologies have faced the necessity of adopting and using specific …

This study extends the post-acceptance model of information systems (IS) continuance,
which is widely used to explain users' satisfaction and IS continuance intentions. The …

The growing usage of chatbots in the service industry indicates the ongoing transformation
occurring in this sector. However, minimal research has (i) investigated the important …

Consumer adoption of mobile payment services during COVID-19: extending meta-UTAUT with
perceived severity and self-efficacy | Emerald Insight Books and journals Case studies Expert …

Mobile payments are the future as we move towards a cashless society. In some markets,
cash is already being replaced by digital transactions, but consumers of many develo** …

Purpose Considering the ubiquity of FinTech services, the study proposes a research
framework to examine FinTech adoption and use from the technology acceptance …