Progress on robotics in hospitality and tourism: a review of the literature

S Ivanov, U Gretzel, K Berezina, M Sigala… - Journal of Hospitality …, 2019 - emerald.com
Purpose This paper aims to provide a comprehensive review of research on robotics in
travel, tourism and hospitality, and to identify research gaps and directions for future …

Factors for personalization and localization to optimize human–robot interaction: A literature review

N Gasteiger, M Hellou, HS Ahn - International Journal of Social Robotics, 2023 - Springer
Social service robots are becoming increasingly pervasive in our everyday lives, including in
healthcare, education and customer service settings. It is known that different cultures and …

Do travelers trust intelligent service robots?

IP Tussyadiah, FJ Zach, J Wang - Annals of Tourism Research, 2020 - Elsevier
This research investigates travelers' trust in intelligent autonomous technologies based on
two studies involving self-driving transportation and robot bartenders. Targeting travelers …

[HTML][HTML] Human-like robots and the uncanny valley

M Mara, M Appel, T Gnambs - Zeitschrift für Psychologie, 2022 - econtent.hogrefe.com
In the field of human-robot interaction, the well-known uncanny valley hypothesis proposes
a curvilinear relationship between a robot's degree of human likeness and the observers' …

[HTML][HTML] Serving robots: Management and applications for restaurant business sustainability

HW Jang, SB Lee - Sustainability, 2020 - mdpi.com
This study focuses on the attributes of serving robots, which include “anthropomorphism,”“
animacy,”“likeability,”“intelligence,” and “safety,” and their effect on restaurant customers …

Artificial intelligence and robotic technologies in tourism and hospitality industry

R Kılıçhan, M Yılmaz - Erciyes Üniversitesi Sosyal Bilimler Enstitüsü …, 2020 - dergipark.org.tr
Artificial intelligence applications and robotic technologies, which are rapidly spreading and
widely used throughout the world, are discussed by different disciplines in the literature. The …

Can humanoid service robots perform better than service employees? A comparison of innovative behavior cues

RM Stock, M Merkle - 2018 - aisel.aisnet.org
This research compares human-robot interaction with human-human interaction. More
specifically, it compares potential customer responses to a humanoid service robot's (HSR's) …

Teacher Analysis Study According to Imam Al Ghazali in the Book of Al Adab Fi Al-Din

Y Aryanti, M Mutathahirin… - … : Journal of Islamic …, 2022 - ejournal.stitahlussunnah.ac.id
Abstract Imam Al Ghazali is the only great Islamic scholar who is nick named Islamic
document because of his enormous influence in various Islamic sciences, starting from …

Deploying social robots in museum settings: A quasi-systematic review exploring purpose and acceptability

N Gasteiger, M Hellou, HS Ahn - International Journal of …, 2021 - journals.sagepub.com
Social robots are increasingly used within public spaces, including museum settings. This
quasi-systematic review identifies and synthesizes the evidence on social robots that have …