Progress on robotics in hospitality and tourism: a review of the literature
Purpose This paper aims to provide a comprehensive review of research on robotics in
travel, tourism and hospitality, and to identify research gaps and directions for future …
travel, tourism and hospitality, and to identify research gaps and directions for future …
Factors for personalization and localization to optimize human–robot interaction: A literature review
Social service robots are becoming increasingly pervasive in our everyday lives, including in
healthcare, education and customer service settings. It is known that different cultures and …
healthcare, education and customer service settings. It is known that different cultures and …
Do travelers trust intelligent service robots?
This research investigates travelers' trust in intelligent autonomous technologies based on
two studies involving self-driving transportation and robot bartenders. Targeting travelers …
two studies involving self-driving transportation and robot bartenders. Targeting travelers …
[HTML][HTML] Human-like robots and the uncanny valley
In the field of human-robot interaction, the well-known uncanny valley hypothesis proposes
a curvilinear relationship between a robot's degree of human likeness and the observers' …
a curvilinear relationship between a robot's degree of human likeness and the observers' …
[HTML][HTML] Serving robots: Management and applications for restaurant business sustainability
HW Jang, SB Lee - Sustainability, 2020 - mdpi.com
This study focuses on the attributes of serving robots, which include “anthropomorphism,”“
animacy,”“likeability,”“intelligence,” and “safety,” and their effect on restaurant customers …
animacy,”“likeability,”“intelligence,” and “safety,” and their effect on restaurant customers …
Artificial intelligence and robotic technologies in tourism and hospitality industry
Artificial intelligence applications and robotic technologies, which are rapidly spreading and
widely used throughout the world, are discussed by different disciplines in the literature. The …
widely used throughout the world, are discussed by different disciplines in the literature. The …
Systematic analysis of video data from different human–robot interaction studies: a categorization of social signals during error situations
Human–robot interactions are often affected by error situations that are caused by either the
robot or the human. Therefore, robots would profit from the ability to recognize when error …
robot or the human. Therefore, robots would profit from the ability to recognize when error …
Can humanoid service robots perform better than service employees? A comparison of innovative behavior cues
RM Stock, M Merkle - 2018 - aisel.aisnet.org
This research compares human-robot interaction with human-human interaction. More
specifically, it compares potential customer responses to a humanoid service robot's (HSR's) …
specifically, it compares potential customer responses to a humanoid service robot's (HSR's) …
Teacher Analysis Study According to Imam Al Ghazali in the Book of Al Adab Fi Al-Din
Abstract Imam Al Ghazali is the only great Islamic scholar who is nick named Islamic
document because of his enormous influence in various Islamic sciences, starting from …
document because of his enormous influence in various Islamic sciences, starting from …
Deploying social robots in museum settings: A quasi-systematic review exploring purpose and acceptability
Social robots are increasingly used within public spaces, including museum settings. This
quasi-systematic review identifies and synthesizes the evidence on social robots that have …
quasi-systematic review identifies and synthesizes the evidence on social robots that have …