A critical review of end-user information system satisfaction research and a new research framework

N Au, EWT Ngai, TCE Cheng - Omega, 2002 - Elsevier
This paper presents a critical review of research in end-user information system satisfaction
(EUISS). An extensive literature search is conducted from which over 50 EUISS related …

Understanding the influence of user participation and involvement on system success–a systematic map** study

U Abelein, B Paech - Empirical Software Engineering, 2015 - Springer
User participation and involvement in software development are considered to be essential
for a successful software system. Three research areas, human aspects of software …

Information systems success: The quest for the independent variables

S Petter, W DeLone, ER McLean - Journal of management …, 2013 - Taylor & Francis
In 1992, DeLone and McLean suggested that the dependent variable for information
systems (IS) research is IS Success. Their research resulted in the widely cited DeLone and …

A conceptual model for the process of IT innovation adoption in organizations

MA Hameed, S Counsell, S Swift - Journal of Engineering and Technology …, 2012 - Elsevier
In this paper, we develop a conceptual model for IT innovation adoption process in
organizations. The model utilizes Diffusion of Innovation (DOI) theory, Theory of Reasoned …

An empirical investigation of the factors affecting data warehousing success

BH Wixom, HJ Watson - MIS quarterly, 2001 - JSTOR
The IT implementation literature suggests that various implementation factors play critical
roles in the success of an information system; however, there is little empirical research …

Travelers' behavioral intention toward hotel self-service kiosks usage

M Kim, H Qu - International Journal of Contemporary Hospitality …, 2014 - emerald.com
Travelers' behavioral intention toward hotel self-service kiosks usage | Emerald Insight Books
and journals Case studies Expert Briefings Open Access Publish with us Advanced search …

IS success model in e-learning context based on students' perceptions

RD Freeze, KA Alshare, PL Lane… - Journal of Information …, 2010 - aisel.aisnet.org
This study utilized the Information Systems Success (ISS) model in examining e-learning
systems success. The study was built on the premise that system quality (SQ) and …

User developed applications and information systems success: A test of DeLone and McLean's model

T McGill, V Hobbs, J Klobas - Information Resources Management …, 2003 - igi-global.com
Abstract DeLone and McLean's (1992) model of information systems success has received
much attention amongst researchers. This study provides the first empirical test of an …

Variables affecting information technology end-user satisfaction: a meta-analysis of the empirical literature

MA Mahmood, JM Burn, LA Gemoets… - International Journal of …, 2000 - Elsevier
The level of end-user satisfaction with information technology (IT) has widely been accepted
as an indicator of IT success. The present research synthesizes and validates the construct …

Extending the understanding of end user information systems satisfaction formation: An equitable needs fulfillment model approach

N Au, EWT Ngai, TCE Cheng - MIS quarterly, 2008 - JSTOR
End user satisfaction (EUS) is critical to successful information systems implementation.
Many EUS studies in the past have attempted to identify the antecedents of EUS, yet most of …