Purpose The purpose of this paper is to provide a framework for guiding social innovation in
service (SIS), defined as the creation of novel, scalable and sustainable market based …

Purpose The paper aims to investigate the practices facilitating the transformation of
healthcare services, understanding the resulting outcomes in terms of well-being and …

The circular economy holds the potential to significantly reduce resource use. However,
attempts to fully utilize its potential have fallen short so far. Based on a longitudinal interview …

As humans and consumers, we spend much of our time immersed in an array of services
and service systems (eg, telecommunications, education, financial, government, and health …

This study aimed to evaluate the financial wellbeing experiences of digital payment systems
in Ghana, an emerging economy, using a case study with special emphasis on gender and …

In recent years, the service discipline has seen the emergence of a number of novel
conceptual approaches, one in particular, called Transformative Service Research (TSR) …

This conceptual paper argues that Transformative Service Researchers (TSR) can work on
solving the global refugee crisis. For this purpose, we explore the breadth and depth of the …

Academics, policymakers and society at large are calling for solutions to societal problems.
Digital platforms are a promising means to this end, as they can drive social innovation at a …

Purpose The purpose of this paper is to propose a conceptual framework that highlights
transhumanism's ideals of achieving superintelligence, super longevity and super well …

Purpose Although the concept of transformative gamification is mentioned in previous
research, no research has provided a theoretically based explanation of how gamification …