[كتاب][B] Crisis communication: Managing stakeholder relationships

A Diers-Lawson - 2019‏ - taylorfrancis.com
Crises come in many shapes and sizes, including media blunders, social media activism,
extortion, product tampering, security issues, natural disasters, accidents, and negligence …

Social haystack: Dynamic quality assessment of citizen-generated content during emergencies

T Ludwig, C Reuter, V Pipek - ACM Transactions on Computer-Human …, 2015‏ - dl.acm.org
People all over the world are regularly affected by disasters and emergencies. Besides
official emergency services, ordinary citizens are getting increasingly involved in crisis …

Mitigating information overload in social media during conflicts and crises: Design and evaluation of a cross-platform alerting system

MA Kaufhold, N Rupp, C Reuter… - Behaviour & Information …, 2020‏ - Taylor & Francis
The research field of crisis informatics examines, amongst others, the potentials and barriers
of social media use during conflicts and crises. Social media allow emergency services to …

CrowdMonitor: Mobile crowd sensing for assessing physical and digital activities of citizens during emergencies

T Ludwig, C Reuter, T Siebigteroth… - Proceedings of the 33rd …, 2015‏ - dl.acm.org
Emergencies such as the 2013 Central European flood or the 2013 typhoon Haiyan in
Philippines have shown how citizens can organize themselves and coordinate private relief …

[HTML][HTML] A protocol for analysing the role of shared situational awareness and decision-making in cooperative disaster simulations

M Laurila-Pant, M Pihlajamäki, A Lanki… - International Journal of …, 2023‏ - Elsevier
Acute environmental emergencies and disasters call for multi-organisational collaboration
where each individual response agency has their own responsibilities and specific roles in …

Values and value conflicts in the context of OSINT technologies for cybersecurity incident response: a value sensitive design perspective

T Riebe, J Bäumler, MA Kaufhold, C Reuter - … Supported Cooperative Work …, 2024‏ - Springer
The negotiation of stakeholder values as a collaborative process throughout technology
development has been studied extensively within the fields of Computer Supported …

Social media seamsters: Stitching platforms & audiences into local crisis infrastructure

D Dailey, K Starbird - Proceedings of the 2017 ACM Conference on …, 2017‏ - dl.acm.org
This paper examines social media use after a tragic disaster in a rural community in the USA-
-the 2014 Oso Landslide. Drawing upon interviews with community members and digital …

Exploring collaborative crisis management: A model of essential capabilities

M Olsen, PA Oskarsson, N Hallberg, M Granåsen… - Safety science, 2023‏ - Elsevier
Crises at the societal level demand responses outside the normal and routine-based.
Insufficient ability to handle a crisis risks to negatively affect several societal values, for …

Digital Humanitarians: Citizen journalists on the virtual front line of natural and human-caused disasters

W Norris - Map** Citizen and Participatory Journalism in …, 2020‏ - taylorfrancis.com
Eyewitness user-generated content has dominated the study of citizen journalism in crisis
and conflict zones. However, the convergence of online networked technologies, like social …

[كتاب][B] Information refinement technologies for crisis informatics: user expectations and design principles for social media and mobile apps

MA Kaufhold - 2021‏ - books.google.com
Marc-André Kaufhold explores user expectations and design implications for the utilization
of new media in crisis management and response. He develops a novel framework for …