The cyclic polling model, its enhancement by customer routing, and the replacement of a
fixed polling order by a random polling order are reviewed. Modeling of polling systems …

In this paper we survey work related to queues with interruptions that occur due to many
reasons such as server breakdowns, servers taking emergency breaks, and customers …

Publisher Summary This chapter discusses the queueing theory. Queueing theory concerns
the construction and analysis of mathematical models of systems that provide service to …

One of the challenging questions that online retailers are currently facing is how to organize
the logistic fulfillment processes both during and after a transaction has taken place. As new …

We consider a single server queueing system in which service shuts down when no
customers are present, and is resumed when the queue length reaches a given critical …

The Gittins scheduling policy minimizes the mean response in the single-server M/G/1
queue in a wide variety of settings. Most famously, Gittins is optimal when preemption is …

Polling schemes are an important class of medium access control (MAC) protocols for
wireless local area networks (WLANs). A major drawback of these schemes is their …

Queueing Models with Multiple Waiting Lines Page 1 Queueing Systems 37, 65–98, 2001 ©
2001 Kluwer Academic Publishers. Manufactured in The Netherlands. Queueing Models with …

This is a survey on polling systems, focussing on the basic single-server multi-queue polling
system in which the server visits the queues in cyclic order. The main goals of the paper …

This paper studies the operating characteristics of an M [x]/G/1 queueing system under
vacation policies with startup/closedown times, where the vacation time, the startup time …