[کتاب][B] The Routledge handbook of service research insights and ideas

E Bridges, K Fowler - 2020‏ - api.taylorfrancis.com
Over the last several decades, there has been an explosion of interest in services. This has
resulted in both an exponential increase in services-oriented, academic literature and a …

[PDF][PDF] How do Fintech Service Platforms Facilitate Value Co-Creation? An Analysis of Twitter Data.

CF Breidbach, S Ranjan - ICIS, 2017‏ - researchgate.net
How do service platforms facilitate value co-creation processes amongst other
interdependent economic actors? An analysis of Twitter data stemming from the official …

Nature and purpose of engagement platforms

CF Breidbach, RJ Brodie - Customer Engagement, 2015‏ - taylorfrancis.com
Contemporary markets are increasingly interconnected, with actors no longer seen as part of
linear value chains, but existing in networks of service systems where interaction …

Design knowledge for digital business ecosystems: towards design principles for digital engagement platforms

S Michalke, L Lohrenz, D Siemon… - Handbook on digital …, 2022‏ - books.google.com
Modern technologies, globalization, and deregulation have led to the development of co-
creative organizational ecosystems heavily reliant on digital technologies (Senyo et al …

[PDF][PDF] I want a Lamborghini: an ethnography of cryptocurrency communities

S Tana, C Breidbach, A Turpin - 2019‏ - researchgate.net
Understanding how digital technologies transform service businesses more generally, and
financial services more specifically, is an ongoing research challenge for the Information …

Fostering visibility, commitment and trust on digital platforms: Insights into personal engagement platforms from the DACH region

L Lohrenz, S Michalke, S Robra-Bissantz, C Lattemann - 2021‏ - aisel.aisnet.org
Engagement platforms (EPs) are an essential technology to enable modern co-creation and
service innovation. Therefore, the design of these platforms is receiving increasing attention …

Effects of using a second-screen application on attention, learning, and user experience in an educational content

S Lee, J Baek, G Han - Interactive Learning Environments, 2018‏ - Taylor & Francis
Using a secondary device while viewing a primary device (ie TV), or media multitasking, is
now common. Numerous researchers and practitioners have attempted to introduce …

Roles of technology in actor engagement

V Kaartemo, E Jaakkola… - … on Advancing Service …, 2019‏ - strathprints.strath.ac.uk
Recent research reveals technology playing an increasingly important and versatile role in
customer and actor engagement (AE), but focused analysis on these roles is lacking. This …

[PDF][PDF] Designing Digital Platforms for Personal Well-being

L Lohrenz - 2023‏ - leopard.tu-braunschweig.de
It has always been my ambition to do something positive for society with my work. Here, it
may sound a bit strange to go and study business information systems and then to do a …

Fostering Value Co-creation and Service Innovation on Digital Platforms

S Michalke - 2022‏ - opus.constructor.university
Digital platforms (DPs) drastically change how users derive their value from offerings and
how corporations interact with each other across fading global and organizational …