Emotional labor (EL) is the process by which employees manage their true feelings in order
to express organizationally desired emotional displays. We develop and test components of …

The purpose of the current chapter is to meta-analytically examine the nomological network
around emotional labor. The results show that negative display rules, high level of job …

The exponential growth of the service economy has increased the attention that
organizational researchers have paid to the concept of emotional labor. Although much …

This study explored the role of surface acting and deep acting in mediating the interaction
between calling orientation and work engagement among secondary school teachers. A …

Purpose The aim of this study was to identify factors affecting student adjustment to college
among students in health colleges (Nursing, Clinical Pathology, Radiology, Dental …

본 연구의 목적은 공공복지전달체계에서 근무하는 사회복지담당공무원의 소명의식이
전문성에 미치는 영향을 분석하여 이에 따른 이론적․ 실천적 함의를 도출하는 것이다. 이를 …

Abstract Service organisations are facing many challenges because of inadequate
management of emotions of employees affecting individual and organisation performance …

Extended Abstract 1. Introduction In the modern age, many organizations focus on human
resources management so as to meet the need of their staff in order to encourage them to …

The purpose of this study is to examine the moderated mediating effect of positive
psychological capital on emotion display rule, vocational calling, emotional exhaustion …

This study aims to investigate the role of organizational identity and calling orientation in
predicting the affective commitment. Since, the effect of both organizational identity and …