Abstract COVID-19, combined with firms' multichannel adjustments, has accelerated
changes in consumer shop** behaviors. This paper explores these issues through a …

Purpose The objective of this paper is to develop a map of the contours of the phenomenon
of retailer failure by aggregating, parsing and extracting known findings regarding business …

The widespread closures of physical retail stores in the digital age significantly impact
business outcomes, urban communities, and regional economies. Understanding this …

What does the future hold for retailers? Certainly, many eras previous to the big-data and
pandemic eras have come and gone and that same question could raise anxiety among …

Retailers constantly face the decision of whether to close existing stores and/or to open new
ones. Closing a store may reduce a retailer's costs, while opening a new store may increase …

We use a proprietary data set from a national US department store chain to investigate the
impact of competitor store closures on a major retailer. The transaction level data set …

What are the causal effects of the closure of a store on a retail chain's overall, offline, and
online sales? We address this central research question using sales, shopper transaction …

Clustering of same-brand outlets has been shown to impact various outlet-level outcomes.
However, the effect of clustering on a firm's overall financial performance is yet to be fully …

The rapid development of the Chinese economy has stimulated consumer demand and
brought huge opportunities for the retail industry. Previous studies have emphasized the …

Does the local presence of premium branded stores with strong associations to a product
group help promote the relevant category as a whole? Based on the Starbucks example, this …