Even at an early stage, diverse big data have been applied to tourism research and made
an amazing improvement. This paper might be the first attempt to present a comprehensive …

This paper analyses the impact of good vs. bad ratings during the first stage of the decision-
making process when booking a hotel. This study tested the interaction between numerical …

While previous research investigated the effects of online consumer reviews on purchase
behaviors, currently, there is still a lack of knowledge on the impact of the reviews' credibility …

Business failure prediction or survival analysis can assist corporate organizations in better
understanding their performance and improving decision making. Based on aspect-based …

Technology in tourism-from information communication technologies to eTourism and smart
tourism towards ambient intelligence tourism: a perspective article | Emerald Insight Books …

Twitter being among the popular social media platforms, provide peoples' opinions
regarding specific ideas, products, services, etc. The large amounts of shared data as tweets …

Consumers increasingly use eWOM to make decisions about various products and services.
However, few studies have investigated how different visual and verbal eWOM cues affect …

Customer online reviews of hotels have significant business value in the e-commerce and
big data era. Online textual reviews have an open-structured form, and the technical side …

We investigate to what extent digital marketing strategies (such as having a digital marketing
plan, responsiveness to guest reviews, and monitoring and tracking online review …

Online consumer reviews have been studied for various research problems in hospitality
and tourism. However, existing studies using review data tend to rely on a single data …