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Antecedents of trust in the sharing economy: A systematic review
Users and potential users of the sharing economy need to place a considerable amount of
trust in both the person and the platform with which they are dealing. The consequences of …
trust in both the person and the platform with which they are dealing. The consequences of …
Measuring customer satisfaction in electronic commerce: The impact of e-service quality and user experience
Measuring customer satisfaction in electronic commerce: the impact of e-service quality and user
experience | Emerald Insight Books and journals Case studies Expert Briefings Open Access …
experience | Emerald Insight Books and journals Case studies Expert Briefings Open Access …
[HTML][HTML] Sustainably sustaining (online) fashion consumption: Using influencers to promote sustainable (un) planned behaviour in Europe's millennials
This study explores if, how and through what channels millennials' sustainability values
translate into action when it comes to fashion garments. By testing a research model on 448 …
translate into action when it comes to fashion garments. By testing a research model on 448 …
Building e-commerce satisfaction and boosting sales: The role of social commerce trust and its antecedents
Consumers are relying increasingly on social commerce for making their purchase
decisions, and e-vendors have great interests in applying social commerce features in the …
decisions, and e-vendors have great interests in applying social commerce features in the …
Designing a chatbot as a mediator for promoting deep self-disclosure to a real mental health professional
Chatbots are becoming increasingly popular. One promising application for chatbots is to
elicit people's self-disclosure of their personal experiences, thoughts, and feelings. As …
elicit people's self-disclosure of their personal experiences, thoughts, and feelings. As …
Effects of cognitive and affective trust on online customer behavior
P Punyatoya - Marketing Intelligence & Planning, 2019 - emerald.com
Purpose Although prior works in online retailing have addressed the influence of trust on
customer responses, they conceptualized trust as a single dimension. Based on social …
customer responses, they conceptualized trust as a single dimension. Based on social …
How do relational bonds affect user engagement in e-commerce livestreaming? The mediating role of trust
E-commerce livestreaming depends heavily on user engagement. However, the effect of
relational bonds (ie, financial bonds, social bonds, and structural bonds) on user …
relational bonds (ie, financial bonds, social bonds, and structural bonds) on user …