The relationship of trust and dependence

CE Patton, CD Wickens - Ergonomics, 2024 - Taylor & Francis
The concepts of automation trust and dependence have often been viewed as closely
related and on occasion, have been conflated in the research community. Yet, trust is a …

Explainable artificial intelligence: Evaluating the objective and subjective impacts of xai on human-agent interaction

A Silva, M Schrum, E Hedlund-Botti… - … Journal of Human …, 2023 - Taylor & Francis
Intelligent agents must be able to communicate intentions and explain their decision-making
processes to build trust, foster confidence, and improve human-agent team dynamics …

From trust in automation to decision neuroscience: applying cognitive neuroscience methods to understand and improve interaction decisions involved in human …

K Drnec, AR Marathe, JR Lukos… - Frontiers in human …, 2016 - frontiersin.org
Human automation interaction (HAI) systems have thus far failed to live up to expectations
mainly because human users do not always interact with the automation appropriately. Trust …

Evaluating effects of user experience and system transparency on trust in automation

XJ Yang, VV Unhelkar, K Li, JA Shah - Proceedings of the 2017 ACM …, 2017 - dl.acm.org
Existing research assessing human operators' trust in automation and robots has primarily
examined trust as a steady-state variable, with little emphasis on the evolution of trust over …

[KNIHA][B] Engineering psychology and human performance

CD Wickens, WS Helton, JG Hollands, S Banbury - 2021 - taylorfrancis.com
Forming connections between human performance and design, this new edition of
Engineering Psychology and Human Performance examines human–machine interaction …

Information processing

CD Wickens, CM Carswell - Handbook of human factors and …, 2021 - Wiley Online Library
Information processing lies at the heart of human performance. This chapter describe the
characteristics of the different important stages of information processing, from perception of …

Complacency and automation bias in the use of imperfect automation

CD Wickens, BA Clegg, AZ Vieane… - Human factors, 2015 - journals.sagepub.com
Objective We examine the effects of two different kinds of decision-aiding automation errors
on human–automation interaction (HAI), occurring at the first failure following repeated …

Secondary task engagement and vehicle automation–Comparing the effects of different automation levels in an on-road experiment

F Naujoks, C Purucker, A Neukum - … research part F: traffic psychology and …, 2016 - Elsevier
Recent and upcoming advances in vehicle automation are likely to change the role of the
driver from one of actively controlling a vehicle to one of monitoring the behaviour of an …

Changing the means of managerial work: effects of automated decision support systems on personnel selection tasks

M Langer, CJ König, V Busch - Journal of business and psychology, 2021 - Springer
To enhance the quality and efficiency of information processing and decision-making,
automation based on artificial intelligence and machine learning has increasingly been …

Towards balancing preference and performance through adaptive personalized explainability

A Silva, P Tambwekar, M Schrum… - Proceedings of the 2024 …, 2024 - dl.acm.org
As robots and digital assistants are deployed in the real world, these agents must be able to
communicate their decision-making criteria to build trust, improve human-robot teaming, and …